Hospitality General Manager-Toronto Region Board of Trade

Job title: Hospitality General Manager-Toronto Region Board of Trade

Job description: Company Description

Whether in our kitchens, dining rooms, event venues or offices, our singular purpose is to captivate guests with our unparalleled quality, service, and food and wine knowledge. We achieve this only through the excellence, innovation and passion of our team members. If you are seeking a rewarding career that involves first rate training and education, mentoring and development, attractive compensation, and inspiring rewards and recognition, consider joining Oliver and Bonacini.

Job Description

POSITION SUMMARY

Under the direction of the Director of Operations, the General Manager is accountable for the day to day operations of the venue including staffing, cost controls, training, budgeting and the overall performance.

PRIMARY DUTIES & RESPONSIBILITIES

• Communicates the vision to all team members and leads by example. Reinforces the O&B values daily and inspires the team with his/her exciting vision for the future
• Regularly monitors and achieves the O&B points of technical service and points of details
• Builds and maintains relationships with guests, team members and senior management a like
• Follows bar, beverage and wine control procedures exactly
• Shows leadership in creating a culture that revolves around the experience and enjoyment of food and wine
• Demonstrates high personal integrity, business ethics and takes every opportunity to promote the venue
• Conducts recruitment and selection and training and development initiatives as well as performance management and employee coaching
• Uses conflict/resolution and problem solving skills
• Assists with the tracking of sales, invoicing, and managing inventory
• Contributes to budgets, and annual strategic plans
• Conducts weekly management meetings to review financial performance, service standards, staff performances & other business as required
• Conducts briefings with event service staff prior to each function
• Approves scheduling of event staff to properly service events/functions
• Ensures accuracy and timeliness of payroll records
• Strives for maximum efficiency and continual improvement of staff productivity
• Participates on Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed
• Ensures facility is well maintained, repaired and spotless at all times
• Builds relationships with landlords, and partners to ensure clear communication on a regular basis
• Additional duties as assigned or required

Qualifications

• Post-secondary diploma/degree in Business or Hospitality
• Minimum 3 years’ experience managing a variety of events (inclusive of small, large and high profile functions)
• WSET Intermediate Wine Certificate or comparable preferred
• Must possess superior verbal and written communication skills
• Strong organizational skills with the ability to manage a large and variable work load, ensuring timely and accurate completion of assigned work
• Proficiency in all Microsoft Office applications including Word, Excel, PowerPoint and Outlook
• Strong business acumen
• Team player

Additional Information

** We thank all applicants for their interest in Oliver & Bonacini; however, only suitable candidates will be contacted to continue the application process. **

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