Manager, General Undergraduate Clinic

Job title: Manager, General Undergraduate Clinic

Job description: Date Posted: 06/24/2022
Req ID:25152
Faculty/Division: Faculty of Dentistry
Department: Faculty of Dentistry
Campus: St. George (Downtown Toronto)

Description:

Exciting new advances and global challenges are radically reshaping the field of dentistry. Our vision at the Faculty of Dentistry at the University of Toronto is to not just address and respond to these changes – but to thoughtfully and conscientiously shape the field of the future.

With our robust and comprehensive educational training programs (DDS, MSc, PhD degrees, IDAPP and other specialty programs), our emphasis on community outreach and care, and our internationally known and interdisciplinary research mission, the Faculty of Dentistry at the University of Toronto continues to earn its reputation as one of the top dental schools in North America. Throughout more than 140 years of dental education — the oldest, largest and most comprehensive training program in Canada — we have striven to graduate the highest quality of students while providing the public the highest standards of care. We are driving by our vision to improve health by advancing dentistry through inspired leadership, innovation, and excellence in education, research and practice.

Under direction of the Associate Director, Clinical Operation the incumbent has overall responsibility for in the General Undergraduate Clinic at the Faculty of Dentistry, assessing clinic areas and ensuring they are run effectively with respect to staffing, equipment and other resources. Duties include: managing staff, making staffing decisions, maintaining inventory of materials and equipment, ensuring all capital equipment is fully functioning and recommending replacements, replacement value and budgetary expenses. The incumbent provides dental services to patients. As one of the senior managers, is responsible for contributing to planning and implementing changes in operations.

In addition to being responsible for overseeing the Faculty of Dentistry’s General Undergraduate Clinic unit and operations, the position will manage the clinical team.

Qualifications:

EDUCATION:

• University Degree in Health or Business Administration (organizational management) with a background in dental services.
• Community College in Dental Assisting Level II Dental Assistant certified by the Ontario Dental Assistants Association or in Dental Hygiene certified by the Ontario Dental Hygienists Association
• An acceptable equivalent combination of education and experience.

EXPERIENCE:
Five years of related experience. Strong managerial experience in a unionized environment. Experience in an academic environment preferred. Demonstrated experience in training, coaching and managing a team. Experience implementing initiatives. Experience with planning, and implementing workflow, performance standards and audits.

SKILLS:

• Strong computer skills
• Manual dexterity
• Excellent interpersonal skills
• Sound judgement, problem solving and analytical skills
• Organizational and project management skills
• Leadership / Team management skills, conflict management skills
• Strong written and verbal communication skills
• Current knowledge of equity, diversity and inclusion best practices

OTHER:

• Ability to work in a fast-paced and multi-tasked environment.
• Ability to foster a team environment.
• Ability to work in close association and to cooperate with others.
• Ability to make complex/managerial decisions under pressure.
• Ability to deal tactfully with sensitive and confidential issues.
• Ability to interpret and apply University policies and procedures.
• Strong customer service orientation.

Closing Date: 07/08/2022,11:59PM ET
Employee Group: Salaried
Appointment Type: Budget – Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone: PM 3 — Hiring Zone: $81,873 – $95,518 — Broadband Salary Range: $81,873 – $136,454
Job Category: Administrative / Managerial

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact .

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