User Support Technician – Caretek Integrated Business Solutions Inc

Print Date: June 29, 2022
Job ID: 45449

Job Overview

  • Company Name Caretek Integrated Business Solutions Inc
  • Job Start Date May 10, 2022
  • Job Expiry May 10, 2023
  • Job Type Full Time - Permanent

Job Description

Location: Brampton, ON
Salary: $31.00 hourly for 30 to 40 hours per week
Terms of employment: Permanent employment, Full time
Start date: Starts as soon as possible
Vacancies: 2 vacancies


  • As per company policy

Job Requirements



1 year to less than 2 years

Specific Skills

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals, and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide business systems, network, and Internet support to users in response to identified difficulties

    Work Setting
    Consulting firm; Help desk; Computer hardware or software retailer/wholesaler

    Own Tools/Equipment
    Computer; Cellular phone

    Transportation/Travel Information
    Willing to travel; Willing to travel regularly

    Work Conditions and Physical Capabilities
    Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Standing for extended periods; Bending, crouching, kneeling; Tight deadlines

    Ability to Supervise
    1 to 2 people

    Computer and Technology Knowledge
    Word processing software; TCP/IP; MS Windows; Internet; Device drivers; Networking software; Networking hardware; Networking security; Intranet; Servers; Security software; MS Office; Wireless networks; Desktop applications; .NET

    Personal Suitability
    Effective interpersonal skills; Accurate; Team player; Client focus; Organized

    Employment groups
    This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Youth.

How To Apply

By email

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