Supervisor

Job title: Supervisor

Job description: JOB TITLE: Supervisor, Facilities Operations

DEPARTMENT: Public Works & Engineering

POSTING NUMBER: 105698

NUMBER OF POSITIONS: 1

JOB STATUS & DURATION: Temporary 24-months

HOURS OF WORK: 40-hour workweek / shift work / variable hours

LOCATION: *Hybrid Model – when working onsite, you will report to the location of 8 Nelson Street West.

SALARY GRADE: 6

HIRING SALARY RANGE: $95,679.00 – $107,639.00 per annum

MAXIMUM OF SALARY RANGE: $119,599.00 per annum

JOB TYPE: Management and Administration

POSTING DATE: October 24, 2023

CLOSING DATE: November 07, 2023

AREA OF RESPONSIBILITY:

Reporting to the Manager of Facilities Services and Operations/Facilities Maintenance, the Facilities Operations Supervisor ensures the continuous operation of all downtown/satellite facilities, systems, structures and equipment while minimizing any impact to staff and/or clients. The Facilities Operations Supervisor works with a wide range of internal and external stakeholders to review workplace conditions in the family of facilities, from office space to parking structures.

Create, supervise and coordinate work assignments for the facility coordinators and facilities staff. Manages contractors to maintain an operational and safe working environment during construction, renovation and shutdowns. Ensures that facilities, equipment and the workplace are safe and functional and that corrective action is initiated and implemented as requested. Provides advice, guidance and direction to staff, customers, end-users and tenants.

OPERATIONS

• Maintain the infrastructure of the family of facilities and programs that address the operational/maintenance requirements within budget.

• Manage equipment operation and maintenance of assigned family of facilities

• Investigate and resolve building system issues.

• Ensuring all facilities are fully operational and according to corporate regulatory requirements and that legislative requirements are followed.

• Prepare, implement and administer Service Agreements and operational plans to support Facility Management activities.

• Coordinate facility projects on time as per project plans and budgets.

• Tender vendors for work quotes. Ensure best value for dollar and have the corresponding P.O(s) created.

• Manage Facilities budgets according to procedures and guidelines with regular reporting and monthly statistics

• Ensure issues and escalations are properly addressed and maintain regular touch points with various stakeholders

• Appoint and coordinate external contractors on-site for ongoing work with facility projects.

• Supervises Events within the family of facilities

• Budget cost requirements for internal/external repairs and general construction.

• Manage the timely delivery of all building maintenance and operational programs through in-house and/or third party vendor services including: preventative and demand maintenance, mailroom and courier/shipping and receiving, scheduling and booking of interior and exterior spaces, lease management/tenant services, and Capital Project implementation support

• Review and provide recommendations for plans and specifications for City buildings and properties under construction and renovations.

• Provide input and sign-off approval for all corporate properties when developing standards in areas such as renovation, design, construction, energy management, contract management, preventative maintenance and environmental standards.

• Deliver a twenty-four hour, seven-day week emergency response system for building emergencies, equipment failures and occupant safety.

• Prepare and make recommendations to the operating and capital budgets for the section.

• Provide third party property management services to the Brampton Library Board.

• Manage all lease agreement operational requirements for tenants and end-users within the family of buildings

• Other Duties as assigned

CUSTOMER SERVICE AND RELATIONSHIP BUILDING

• Partner with key internal stakeholders to coordinate all facility related tasks, renovations, and alterations due to changing needs of the business for designated locations.

• Partner with vendors and landlord’s/property management to ensure services are being met and are updated on activities/changes within building.

• Maintain a wide range of relationships with key suppliers and stakeholders, internal and external, regarding procurement and servicing of furniture and facility related equipment, janitorial and customer services and move coordination (including space planning and allocation), and building code compliance.

STAFF MANAGEMENT

• Coach, develop and supervise a team of unionized and non-unionized operational and building services staff with respect to maintenance practices, specification writing, contract administration, project management, customer service relations, team effectiveness and continuous improvement.

• Inspire enthusiasm, motivation and commitment of staff to achieve high levels of performance

• Manage, guide and direct a workforce of unionized and part time staff;

• Interview, recruit and ensures orientation of new employees.

• Ensure staff and contractors comply with all code and legislated requirements (i.e.; Occupational Health and Safety Act).

• Manage the Mail/Courier and Shipping/Receiving operations, as required

• Schedule job requests, prepare written reports and project budget estimates, and assigns workloads.

• Supervise and assesses the performance of a team

• Manage documents and maintains site log books and all maintenance staff training needs.

SELECTION CRITERIA:

EDUCATION:

• Post secondary degree in Business, Engineering or related field would be considered an asset.

• Professional designation (Building Owners and Managers Association, International Facilities and Managers Association, Facilities Management or P. Eng.) would be considered an asset.

• Completion of Property Management designations in one or more of the following: RPA, CPM, CFM, FMA with progressively responsible experience of 5-7 years in mechanical, electrical, industrial engineering or property management fields;

REQUIRED EXPERIENCE:

• 3-5 years supervisory experience in a unionized environment

OTHER SKILLS AND ASSETS:

• Demonstrates leadership skills and exceptional communication skills with an emphasis on customer service.

• Superior report writing; thorough knowledge of applicable legislation related to facility and property operations and maintenance including relevant portions of the National and Provincial Building Code and Occupational Health and Safety Act.

**Various tests and/or exams may be administered as part of the selection criteria.

Alternate formats will be provided upon request.

Interview: Our recruitment process may be completed with video conference technology.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.

If this opportunity matches your interest and experience, please apply online quoting reference #105698 by November 07, 2023 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

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