Health Unit Clerk, Various Programs – BC Cancer Kelowna

Job title: Health Unit Clerk, Various Programs – BC Cancer Kelowna

Job description: Health Unit Clerk, ACU

BC Cancer

Kelowna, BC

As the first friendly face on the unit, you are regularly recognized by your colleagues for your genuine balance of keen observation skills, compassionate communications, and enviable organizational talent. You have a natural gift of managing the “day-to-day” while daring to imagine new processes to streamline, clarify, and keep the focus on what’s most important: the people. When priority tasks seem to be multiplying, you maintain your composure along with your unwavering kindness and compassion for your colleagues, patients, and their families.

Why BC Cancer – Kelowna?

BC’s interior region is an amazing winter playground for snow sports enthusiasts, and an equally fantastic summer destination for water adventures like kayak, canoe, stand-up paddleboard or pedal boat – offered right in downtown Kelowna! Big White Ski Resort is less than an hour drive from town, and offers a resort-style setting with amenities for downhill skiing and snowboarding, along with fat biking, snowmobiling, and any other winter sport you can think of. Come summer time, stop at roadside fruit stands for delicious Okanagan fresh fruit, and head out for the multitude of parks and beaches along Kelowna’s shoreline.

The centres are fast paced with daytime hours, and tasks vary throughout each shift, collaborating with colleagues throughout different departments. Unit Clerks are valued members of the BC Cancer Centre teams, working in areas such as Systemic Therapy Program, Radiation Therapy Program, Radiation/Medical Daycare Unit, Surgical Oncology, Ambulatory Clinic, Research Labs and Clinical Trials.

Watch this video to learn about being a Unit Clerk at BC Cancer:

What you’ll do

• Transcribe and process clinician orders by completing and forwarding requisitions for tests or services, using the electronic health record system to schedule; tests or services with the appropriate departments/processes; return appointments, appointments of various types and related data into the electronic health record, and communicates various information according to procedure.
• Organize diagnostic and therapeutic services for patients by co-ordinating numerous interrelated appointments. Prepares and communicates related instructions to patients in person, by telephone, by mail or virtual.
• Gather patient information for medical appointments to assist in facilitating an efficient patient flow. Requests, receives and transports patient information to designated clinical area. Prepares documents for clinical team and patient.
• Perform a variety of receptionist duties such as greeting and registering patients and supporting way finding, answering the telephone/switchboard and responding in person by triage inquiries, relaying verbal and written messages.
• Participate in the onboarding and orientation of staff through methods such as demonstrating work procedures and answering related queries. Supports student clinical practicums as required
• Maintain a safe environment for patients, families and staff by adhering to safety policies and standards and emergency procedures.
• Participate as a collaborative member of the health care team.
• Perform other related duties as assigned.

What you bring

Qualifications

• Completion of Grade 12
• Knowledge of Medical Terminology
• Graduation from a recognized Nursing Unit Clerk Program
• One (1) year’s recent, related experience or an equivalent combination of education, training and experience

Skills & Knowledge

• Communicates effectively both verbally and in writing; interacts in a positive manner with others, including patients and their families, general public and staff/physicians across the agency
• Minimum 40 w.p.m. keyboarding skills; uses various software applications and related equipment
• Effective verbal and written communication skills
• Ability to carry out the physical duties of the position
• Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC’s Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC’s Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Requisition: #154879

Job Type: Temporary, Full-time

Wage: $27.23 per hour

Location: 399 Royal Avenue, Kelowna BC, V1Y 5L3

Hours: Mon to Fri; 0730-1530, 0800-1600, 0830-1630, 0900-1700, 0930-1730

Applications will be accepted until position is filled.

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

(BCC) provides comprehensive cancer control for the people of British Columbia.

BCC is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority ( ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs:

PHSA and BCC are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

Labor Agreement Facilities Subsector

Requisition # 154879E-2407698

Work Site 399 Royal Avenue, Kelowna

Job Type Temporary, Full-Time

Temporary Duration Until return of incumbent

Salary/Rate $27.23 / Hour

FTE 1.00

Hours of Work 0730-1530, 0800-1600, 0830-1630, 0900-1700, 0930-1730

Work Days Mon, Tue, Wed, Thu, Fri

Expiry Date 29-Nov-2023

Click Here to Apply

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