Administrative and Operational Support Coordinator

Job title: Administrative and Operational Support Coordinator

Company: NRC – CNRC

Job description: City: Montréal

Organizational Unit: Biologics Manufacturing Centre

Classification: AS-2

Tenure: Term

Duration: Until 31 March 2023

Language Requirements: Bilingual Imperative CBC/CBC

Internal assignments will be considered according to NRC policies

The NRC Advantage

Great Minds. One Goal. Canada’s Success.

The National Research Council of Canada (NRC) is the Government of Canada’s largest research organization supporting industrial innovation, the advancement of knowledge and technology development. We collaborate with over 70 colleges, universities and hospitals annually, work with 800 companies on their projects, and provide advice or funding to over 8000 Small and Medium-sized Enterprises (SMEs) each year.

We bring together the brightest minds to deliver tangible impacts on the lives of Canadians and people around the world. And now, we want to partner with you. Let your expertise and inspirations make an impact by joining the NRC.

At NRC, we know diversity enables excellence in research and innovation. We are committed to a diverse and representative workforce, an open and inclusive work environment, and contributing to a more inclusive Canadian innovation system.

NRC welcomes all qualified applicants and encourages candidates to self-declare as members of the following designated employment equity groups: women, visible minorities, Aboriginal peoples and persons with disabilities.

Please advise of any accommodation measures required to enable you to be assessed in a fair and equitable manner. They are available to all candidates for further assessment. Related information received will be addressed confidentially.

Your Challenge

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada’s largest research and technology organization.

We are looking for an Administrative & Operational Support Coordinator to support the new Biologics Manufacturing Centre (BMC). The Administrative & Operational Support Coordinator would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.

The new Biologics Manufacturing Centre (BMC), currently under construction by the NRC, will help to accelerate Canada’s capacity to produce, access and supply vaccines and other biologics. Certified as Good Manufacturing Practices (GMP) compliant, the facility will have full end-to-end production capability for mammalian cell-based biologics. This includes a production capacity of approximately 4000 litres per month, upstream and downstream processing, a fill and finish system, a quality control lab, secondary packaging, and related logistics management of final products. In the short-term, the BMC’s top priority and focus is to help secure the production of a COVID-19 vaccine for Canadians as quickly as possible, once one is approved by Health Canada. In the longer term, the BMC’s focus will be on providing innovative solutions for the domestic production and supply of novel biologics for the future, while providing Canada with access to a facility that is ready to respond to emergencies, such as a pandemic.

Reporting to the Project Manager, the Administrative & Operational Support Coordinator will be responsible to deliver a comprehensive range of administrative support services for the BMC in the areas of planning, organizing, coordinating and delivery of office operations (contracting, security, COVID protocols, project, financial and procurement and other support services) to ensure effective and efficient operations. The Coordinator will establish procedures and implement improvements to work processes to achieve common shared administrative processes within the Centre. The incumbent will also provide direction to the Administrative Assistant reporting to the Director General as needed.

In the longer term, it is expected that the BMC will transition to be operated through a public-private partnership. This position will be key in supporting the transition of all relevant administrative and operational support activities.

Screening Criteria

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:

Education

Successful completion of secondary school in accordance with provincial standards. Preference may be given to candidates who have completed post-secondary education in administration or a related field.

For information on certificates and diplomas issued abroad, please see

Experience

• Significant and recent experience in providing a wide range of administrative services to a work group, including senior management (Directors and above).
• Significant experience in administrative policy and procedures interpretation as well as experience with the development and implementation of new processes and procedures in a changing environment.
• Experience in preparing plans (i.e. transition), performing process reviews and implementing approved plans, changes and-or improvements.
• Experience in coordinating logistical support of internal activities such as events and meetings including summarizing action lists for committees.
• Experience with document management systems and processes.
• Experience using a wide range of electronic tools and office software such as Microsoft Office Word, PowerPoint and Outlook.

Significant experience is defined as at least 3 years of experience.

Condition of Employment

Secret (II)

Language requirements

Bilingual Imperative CBC/CBC

Assessment Criteria

Candidates will be assessed on the basis of the following criteria:

Technical Competencies

• Ability to develop and accurately implement administrative, operational and finance-related policies, processes, procedures and tools in support of new initiatives and/or business changes within a team or business unit.
• Solid knowledge and ability to review/evaluate administrative practices and processes and to propose and implement recommendations to ensure continuous improvement and administrative efficiency.
• Ability to analyze, prepare and present qualitative and quantitative information for reporting at a senior level.
• Strong ability to remain agile, multi-task, manage and prioritize time for competing/conflicting priorities while working under time constraints.
• Ability to plan and organize activities to achieve a desired goal.
• Ability to interact and communicate effectively & tactfully with clients, staff and senior managers within the organization to address operational issues (including presentation skills, verbal communication skills and ability to write in a clear and concise manner).
• Ability to read, interpret and summarize information and formulate accurate responses and recommendations for appropriate action.

Behavioural Competencies

• Management services – Communication (Level 3)
• Management services – Conceptual and analytical ability (Level 2)
• Management services – Organizational and environmental awareness (Level 2)
• Management services – Results orientation (Level 3)
• Management services – Teamwork (Level 2)

Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile(s):

Relocation

Relocation assistance will be determined in accordance with the NRC’s directives.

Salary Range

From $59,254 to $69,914 per annum.

In addition, the incumbent will receive the Bilingualism Bonus of $800 per year.

Notes

• A pre-qualified list may be established for similar positions for a one year period.
• NRC employees enjoy a wide-range of benefits including comprehensive health and dental plans, pension and insurance plans, vacation and other leave entitlements.
• Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
• The incumbent must adhere to safe workplace practices at all times.
• We thank all those who apply, however only those selected for further consideration will be contacted.

Please direct your questions, with the requisition number (11944) to:

E-mail:

: 613-949-7685

Closing Date: 29 April 2021 – 23:59 Eastern Time

For more information on career tools and other resources, check out

*If you are currently a term or continuing employee at NRC, please apply through the SuccessFactors Careers module from your NRC computer.

Date modified: This page is updated continuously.

Expected salary: $59254 – 69914 per year

Location: Montreal, QC

Job date: Thu, 22 Apr 2021 22:43:35 GMT