Administrative Support – Paramedics

Job title: Administrative Support – Paramedics

Job description: Administrative Support – Paramedic Operations

Health Services – Paramedic Services

Status: (1) Regular Full Time

Salary Range: $43,656.00-$54,568.00 per annum (plus comprehensive benefits)

Work mode: (Hybrid)* see below for more details about this work mode.

Location: PRPS – Fernforest

Hours of work: 35 hour/week

Reporting to the Divisional Commander this role is responsible for providing administrative support to the Paramedic Operations team (Commander, Superintendents) for day to day and special projects.

What you will do in this role:

• Assist in the management of the Divisional Commander calendar/schedule including tracking of assigned tasks to ensure follow-up
• Schedule variety of meetings (weekly, monthly & quarterly), prepares agenda, attend meetings and perform set up activities, take meeting minutes and distributes/posts, complete follow-up research as required
• Schedule assorted inter-agency meetings (including Peel Regional Police, municipal fire departments, community partners) as requested
• Process information: scan, data entry, form completion, submission and filing of documents
• Process, enter, follow-up of including (Imedic, BLS Audits, HRI, new hire paperwork, investigation files, Occurrence reports, Off Load Delay, other)
• Maintains databases as required for tracking purposes
• Assist with managing the PRPS general phone line and action requests and or direct calls to appropriate PRPS representative for action
• Forwards documents and correspondence to the appropriate sections within PRPS (Logistics and Planning and Performance) and the rest of the organization
• Maintains bulletin boards to ensure up to date information is available to staff
• Typing correspondence and other reports
• Participate in coordinated ordering of office supplies
• Manages incoming and outgoing mail (courier, deliveries)
• Assist with P-card reconciliation and processing business expense claims

What the role requires:

• Secondary school graduate plus one year of office administration experience
• Working experience and knowledge of MS Office applications (MS Word and Excel)
• Within the scope of duties be able to problem solve and proactively deal with administrative matters
• Ability to work in a self-directed manner within a collaborative team environment

Skills/Abilities

• Able to communicate in a professional and respectful manner with employees, management, colleagues, visitors, vendors and contractors in person and on the phone
• Good customer service skills with the ability to respond with tact and diplomacy
• Able to enter data accurately with minimal errors due to high attention to detail
• Effective time management and organizational skills and the ability to deal with changing priorities and competing demands
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Perks @ Peel and why you will love working for us:

• Comprehensive Health, Dental, Vision benefit plan including psychological health (effective start date)
• Automatic enrolment into OMERS pension plan
• Accrue Vacation on a monthly basis up to 3 weeks per annum
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement (where applicable) and learning and development resources

Work Mode & Job Location: at 1600 Bovaird Drive East, Brampton

In this role you will have the ability to work remotely and attend on-site when required based on operational requirements at the 1600 Bovaird Drive East, Brampton worksite. The frequency of on-site activities may vary on a weekly basis and based on operational requirements. Your remote work location must be located within the province of Ontario.

Hours of Work: 35 hours per week

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.

Interview: Our recruitment process will be completed with video conference technology.

At Peel Region, we value being open and transparent with our community. The Ontario government has passed legislation that will dissolve Peel Region on January 1, 2025. Peel remains committed to providing uninterrupted services to our residents and businesses through the transition. Skilled and qualified professionals are and will be needed to deliver services to the Peel community regardless of the governance model. For information about our transition and how we continue delivering services, visit peelregion.ca/transition.

If this opportunity matches your qualifications and experience, please apply on-line.

As part of the Region’s ongoing commitment to health and safety, there are enhanced COVID-19 specific safety protocols and/or personal protective equipment requirements (e.g. masks, eye protection, etc.) in place to help protect health and safety. The additional requirements are determined based on the nature of the work being carried out.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 175,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada’s Healthy Workplace Month® with the presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to in delivering essential services and programs to our diverse community. You won’t find a better opportunity than Peel Region.

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact .

Please be advised, Peel Region uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.

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