Associate Compliance Analyst

Job title: Associate Compliance Analyst

Job description: Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

LifeWorks products support the mental, physical, social, and financial wellbeing of our clients and millions of their employees around the world.

This position will support operational & privacy processes on the LifeWorks Total Well-Being Platform. Key responsibilities of this position are to process GDPR inquiries or tickets related to deletion of member data and fulfilling data requests. You will also collaborate regularly with our security and privacy officers to develop and maintain our corporate compliance program.

Associate Compliance Analyst

LifeWorks products support the mental, physical, social, and financial wellbeing of our clients and millions of their employees around the world.

This position will support operational & privacy processes on the LifeWorks Total Well-Being Platform. Key responsibilities of this position are to process GDPR inquiries or tickets related to deletion of member data and fulfilling data requests. You will also collaborate regularly with our security and privacy officers to develop and maintain our corporate compliance program.

Responsibilities

• Review and process GDPR requests in a timely manner
• Collaborate with our corporate privacy, security, and engineering teams as needed to fulfill compliance duties.
• Support the Privacy Officer in developing and maintaining the corporate compliance program
• Assist in various projects such as making updates to procedure documents (e.g., data removal forms, templates, tools) to improve the personal data removal process

Qualifications

• Pursuing or acquired a degree in Business, Legal, Information Systems or related field
• 1-2 years of relevant experience (customer support, comfortable working with technology)
• Excellent verbal and written business communication skills
• Excellent organizational and time management skills
• Attention to quality and detail a must
• Proficiency in MS Office – Outlook, Word, Excel and PowerPoint.
• Previous experience of working in ticketing platforms like ServiceNow or Zendesk is helpful

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We’re always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.

At LifeWorks, we are committed to putting our people first. Our priority is to optimize the health and productivity of our people. In light of COVID-19, our company continues to monitor the global situation and following local guidance in each of our communities to ensure the health and wellbeing of our employees. Safety is our highest priority, and while the goal is to ultimately return to the office, we are currently working remotely and are connecting with candidates through virtual interviews, recruitment events, and information sessions. We are excited to connect with you virtually and look forward to receiving your application.

As we continue to grow, we’re presently engaging with exceptional candidates interested in a range of exciting career opportunities. At you can learn more about the solutions we deliver and the great people who help us do it.

Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We’re always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.

At LifeWorks, we are committed to putting our people first. Our priority is to optimize the health and productivity of our people. In light of COVID-19, our company continues to monitor the global situation and following local guidance in each of our communities to ensure the health and wellbeing of our employees. Safety is our highest priority, and while the goal is to ultimately return to the office, we are currently working remotely and are connecting with candidates through virtual interviews, recruitment events, and information sessions. We are excited to connect with you virtually, and look forward to receiving your application.

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