Business Analyst, Integrated Supply Chain – Business Systems

Job title: Business Analyst, Integrated Supply Chain – Business Systems

Job description: Please note this role will work in a hybrid environment. The successful candidate will be working out of one of our office locations with a mixture of on and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

​Job category: Supply chain and logistics

Job posting ID: 5046

​Employment status: Regular full-time

Position’s anticipated start date: 2023-11-27

Classification: PTS/MGT/IT B

Salary/Rate of pay: $77,500 – $91,000

Application deadline: 2023-10-27

Please save a copy of the job posting, once the application deadline has passed, it will no longer be available.

Do you currently work for Canadian Blood Services? All employees must apply via the .

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role

Canadian Blood Services is looking for a Regular full-time Business Analyst to join our dynamic Integrated Supply Chain – Business Systems team.

The Integrated Supply Chain – Business Systems team is responsible for supporting Canadian Blood Services by planning, developing, implementing, and monitoring of Donor Relations & Supply Chain business systems’ updates and enhancements. Our mission is to achieve interoperability between systems, establish superior user experience, and enable business strategy.

In this role, you will identify and complete small to medium tasks as part of projects and software releases; these tasks include, but are not limited to, requirements definition and refinement, business analysis, identifying areas for improvement, leading small to medium size initiatives, supporting roadmap planning and execution, performing systems testing, and coordinating user acceptance testing. In addition, this role involved interfacing with various IT departments to complete requirements gathering and integration coordination for new and existing business systems.

Formula for success

• Leveraging your analytical skills and data management experience, you will determine system and corresponding process operational objectives by studying business functions and systems capabilities, gathering information, evaluating requirements, and applying best practice methodologies for enhancement planning.
• Drawing on your collaboration and interpersonal skills you will work with business and technical stakeholders; facilitate requirement gathering workshops; clarify business requirements to optimize solutions development; and build strong client relationships to create strategic and tactical plans for the business and our clients.
• Utilizing your continuous improvement mindset, you will study current practices and design modifications to come up with recommendations for system improvements. This includes supporting the design of new features and enhancements for existing business systems; and recommending controls by identifying problems and writing improved procedures.
• Leveraging your project management and planning skills, you will develop and support the creation of user stories, design documents, use cases, test cases, process flows, release notes, and user awareness communications.
• Drawing on your leadership and documentation skills you will lead insight generation by collecting, analysing, and summarizing information trends to build reports for collaborative key stakeholder review and decision-making purposes this includes the development of business cases and project documentations.
• Utilizing your knowledge and experience you will support master data and reporting programs with governance coordination, knowledge transfer and maintenance where required.

Desired education and skills

• Completion of post-secondary education from an accredited institution in a relevant discipline; preferably in Business, Computer Science or Computer/Software Engineering.
• Minimum 5 to 7 years experience as a project manager, systems analyst, or business analyst.
• Experience in documenting and analysing business processes, with aptitude for systems design and optimization is a strong asset.
• Strong understanding of supply chain and manufacturing is required.
• Advanced knowledge of information systems and applicable regulatory standards
• Experience with SAP, Salesforce, or equivalent ERP/Planning/CRM tools with a strong desire to learn new IT skills and enhance project management skills.
• Technical skills including Agile software development and Familiarity with the BABOK – Business Analysis Body of Knowledge.
• Proven ability to develop strong working relationships with internal and external stakeholders and clients.

What we offer you

• 4 weeks’ vacation
• Annual performance award up to 10%
• Comprehensive group health, dental and vision benefits for you and your family
• Defined benefit pension plan
• Employee discounts, wellness program, professional resources

What you can expect

• This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time.
• You will work Monday to Friday, 37.5 hours per week, 7.5 hours a day, additional hours may be required depending on project requirements.
• Occasional travel will be required to attend team meetings and project-related work.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

Canadian Blood Services requires that all employees be fully vaccinated (COVID 19 vaccine doses as approved by Health Canada), subject to any medical or other human rights considerations. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.

If this role resonates with you, we encourage you to apply! This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Applicants who require accommodation should discuss their needs with us.

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