Coordinator, Banff Gondola

Job title: Coordinator, Banff Gondola

Job description: What will be your daily pursuit?

Coordinating committee meetings, on-boarding and off-boarding of staff, staff recognition and maintenance of files.

What perks can you expect?

• Work in a dynamic, culturally diverse team from around the globe
• Work experience in an iconic, unforgettable, and inspiring location
• Free access to Pursuit attractions for staff and family, send a friend at half the price!
• Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
• A safe work environment with structured COVID procedures and vaccination policies
• The chance to work in an inclusive culture and make life-long friends
• Access to subsidized mental health and wellness resources
• Opportunities for career growth or future work at other Pursuit locations
• Access to one of the world’s most beautiful and iconic National Parks

What will you do in this job?

Reporting to the General Manager, this position is responsible for driving and supporting the effective processes by coordinating committee meetings, on-boarding and off-boarding of staff, staff recognition and maintenance of files. The Gondola Coordinator will support a safe work environment for all employees and guests.

This is a parttime, permanent position without staff accommodation.

• Responsible for onboarding new employees
• Develop and maintain Gondola Orientation Program

• Conduct Orientation for all new hires
• Act as a primary point of contact for uniforms, bus passes and nametags
• Issue uniforms and bus passes and monitor inventory levels, make name tags
• Maintain clean, organized and stocked uniform room
• Complete and process all required paperwork (Uniform & Bus Pass Issuance Forms)
• Keep staff list and employee files organized and up to date
• Coordinate all colleague and supervisor training sessions
• Ensure off-boarding tasks are completed in a timely manner:

• Collect uniform items and bus passes
• Coordinate and actively participate in Gondola Health and Safety Committee

• Run monthly H&S meeting
• Assist in training employees on Health and Safety program content
• Conduct internal audits of the Health and Safety program
• Develop and maintain H&S related documentation:

• Incident reports
• WCB claims
• First aid and other training records
• Take Health and Safety committee notes and follow-up on action items
• Organize first aid courses
• Support Gondola Leadership team & General Manager in admin tasks
• Office management, admin supply orders and accurate invoice tracking
• Communicate with the other Coordinators with reference to the Master Management Schedule
• Monitor and respond to customer reviews & surveys. Create monthly progress report for the GM
• Collect, track and input data on various measurables (statistics and reporting)
• Communicate and update staff notice boards, and Facebook social media page
• Staff booking requests of our various attractions and lodging
• Provide team with support and information relating to company perks and benefits
• Plan, promote and organize social events for Gondola employees
• Coordinate staff recognition programs
• Engagement of team in the selection and celebration of Colleague of the Month
• Execute all work in a safe, professional manner in compliance with Health and Safety and Always Honest Policy

What skills and experience do you need for this job?

• Self-starter that has the confidence and ability to work independently and can think proactively
• Effective problem solving and critical thinking skills
• Thrives in a fast paced, high energy work environment
• Strong written and verbal communication skills, a confident public speaker
• Highly organized, with ability to manage multiple tasks with limited supervision and complete within deadlines
• Demonstrate high levels of positive energy and a willingness to take on new challenges, responsibilities and assignments – strives to go beyond what is expected
• Proficient in MS Office (Word, PowerPoint and Excel required)
• Passion for employee and guest safety, Health and Safety experience is an asset
• First Aid Training an asset
• Upbeat, enthusiastic and engaging personality
• An effective communicator between leaders and other departments, as well as businesses within Pursuit
• Driven to fostering a strong team, building a healthy company culture, and creating positive experiences for employees and guests alike
• Engaging and inspiring; able to coordinate large groups in various employee events
• Ability to listen and collaborate with many departments and various needs for their teams to ensure operational successes
• To honor our commitment to be “Always Honest” all employees must consent to a criminal record and credit check

What will your work environment be like?

• Beautiful. You’ll work in an iconic, unforgettable and inspiring National Park. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
• Independent. You’ll spend your days in and around our historic hotel
• Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

EEO Information

Pursuit is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

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