Coordinator, Student Programs Administration and Communications

Job title: Coordinator, Student Programs Administration and Communications

Job description: Date Posted: 10/16/2023

Req ID: 34430

Faculty/Division: University College

Department: Dean of Students

Campus: St. George (Downtown Toronto)

Position Number: 00054882

Description:

About us:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

University College is the founding college of the University of Toronto. Our welcoming community is built on traditions of openness, inclusivity and diversity. Our student programs address issues of social justice from a variety of perspectives and help students develop the skills to apply what they learn in the classroom to the world around them. We are also home to professors committed to undergraduate education from a range of disciplines, who are leading researchers in their fields. Students, faculty, staff and alumni at University College work together to ensure that all thrive in our vibrant community.

Your opportunity:

Under the general direction of the Assistant to the Dean, Senior Administration Coordinator the Coordinator, Student Programs Administration and Communications provides program administrative and communications support to the Office of the Dean of Students. Responsibilities include: coordinating the logistics for student events and college tours (i.e. Fall Campus Days, Welcome Sessions, March Break Open House, Residence Move-in days etc. This will include directing the activities of casual staff (i.e. tour guides, summer housing assistants etc.)

In addition, the position will support updates and maintenance of various webpages managed by the Office of the Dean of Students; be a first point of inquiry for University College students regarding student and student group bookable spaces, residences, locker rentals etc.; updating and maintaining databases; compiling reports ; booking audio-visual equipment needs and assisting with set-up; assisting with promotional materials for programs, activities and initiatives of the Office Of the Dean of Students (handbooks, guides, social media updates, information sheets and e-newsletters).

Your responsibilities will include:

• Acting as the first point of contact for general enquiries
• Resolving issues within the scope of the role and escalating problems as required
• Scheduling appointments.
• Booking rooms and arranging appropriate accommodations
• Handling sensitive and/or confidential information
• Creating and updating records
• Editing content for brochures, newsletters, websites and/or handbooks
• Maintaining information on digital platforms
• Determining logistical details and activities for events and/or programming

Essential Qualifications:

• Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
• Minimum three years of recent and related experience providing administrative and advising support to student leaders, student organizations in a post-secondary education institution.
• Experience with student-focused event planning, promotion and execution.
• Experience working with and advising students from diverse backgrounds.
• Experience writing content for and maintaining websites
• Demonstrated skills and ability to provide effective guidance and advice to students, student leaders and organizations in a responsive, empathetic, thoughtful, and discreet manner.
• Demonstrated time management skills with the ability to effectively prioritize, multi-task and organize work, and meet tight deadlines while able to pay attention to detail.
• Excellent oral and written communication, presentation, and interpersonal skills
• Advanced skills with Microsoft Office (e.g. Word, Excel, PowerPoint, Outlook)
• Knowledge and understanding of equity, diversity and inclusion.

To be successful in this role you will be:

• Adaptable
• Approachable
• Communicator
• Organized
• Problem solver
• Team player

Closing Date: 10/25/2023, 11:59PM ET

Employee Group: USW

Appointment Type: Budget – Continuing

Schedule: Full-Time

Pay Scale Group & Hiring Zone:

USW Pay Band 09 — $65,407 with an annual step progression to a maximum of $83,646. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Student Services

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

A copy of the detailed job description is available upon request from Faculty of Arts & Science Administrative HR Office by emailing: adminhr.artsci@utoronto.ca.

This role is not currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact .

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