Customer Service Data Entry Clerk

Job title: Customer Service Data Entry Clerk

Job description: Adecco is currently hiring several temporary full-time Customer Service Data Entry Clerks to work for our client, in the manufacturing industry, in Richmond Hill, ON. In this role you will be responsible for accurately entering customer information into our database and providing exceptional customer service. This role requires strong attention to detail, excellent communication skills, should have experience in data entry and customer service and be proficient in Microsoft Office Suite.

If you’re ready to contribute to maintaining data integrity as a Customer Service Data Entry Clerk, apply today!

• Pay rate: $20.00/hour
• Location: Richmond Hill, ON
• Shifts: Monday to Friday| 8:30 am to 5 pm
• Job type: Temporary | Full-time

Here’s why you should apply:

• Paid weekly accurate and on time
• Strong health and safety programs
• Medical and dental benefits once qualified
• Free training programs
• New and quicker onboarding process

Responsibilities:

• Provide prompt, accurate and courteous responses to customers
• Performing order entry and reverse entry processes
• Responding to Customer requests in a timely and accurate manner, by phone, email, or chat
• Answering questions about shipping, pricing, and other customer queries
• Identifying customer needs and recommending the best lighting solutions for their design
• Collaborating with our Sales, Warehouse and Production teams to meet project deliverables
• Following up with customers to ensure their needs have been met and are satisfied at the end of the transaction

Qualifications:

• Must be legally eligible to work, and reside in Canada
• 3+ years of Customer Care experience preferably in a Logistics, Supply Chain industry or equivalent.
• Post-secondary education is preferred.
• Strong skills in Office Suite (Word, Excel) and prior exposure to inventory management systems.
• Demonstrated ability to multi-task using good judgement to exceed customer expectations.
• Capacity to stay calm under pressure to achieve optimal results.
• Shows resilience in a fast paced ever changing environment.
• Excellent communication and problem-solving skills demonstrated through a variety of mediums. including, in-person, over the phone, e-mail, and on-line chats.
• Willing to ask questions to find the answers you need.
• Passionate learner and interested in learning more about lighting technology and applications.
• Strong relational and influential skills.
• Strong problem identification and resolution skill.
• Positive team attitude and ability to prioritize your work.
• Strong work ethic and positive team attitude

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

Adecco is the largest staffing firm in Canada with over 40 locations and our passionate team is dedicated to find you a job you’ll love. We offer one of the best benefits packages in the whole entire staffing industry and we like to have fun at work!

To find out more about Adecco Perks and what we can do for you please visit the link here:

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