Food and Beverage Coordinator

Job title: Food and Beverage Coordinator

Job description: Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

What is in it for you:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Spa
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Job Description

Food & Beverage Coordinator

This position’s core responsibility is to provide support to the Director of Food and Beverage and the Food and Beverage leadership team. In addition, this position ensures that there is effective and efficient flow of work towards the goals and overall objectives of the Food and Beverage department. There will be daily interactions with Director of Food and Beverage and the Food and Beverage leadership team. There will also be communication with guests, business partners, key suppliers, and miscellaneous incoming telephone contacts.

What you will be doing:

• Provide administrative support with duties including: calendar management, filing systems, meeting minutes, correspondence, expense reporting, telephone reception, mail preparation, and responding to emails
• Responsible for inputting and submitting of bi-weekly payroll
• Responsible for formatting and printing of all restaurant menus
• Creating and distributing the weekly dining hours of operation
• Field general inquiries and direct information to appropriate F&B leaders
• Prepare Weekly, Monthly, Quarterly and Annual Reports as required (i.e. quarterly competitive analysis of menus, monthly accrual report)
• Respond to any and all inquiries from guests including TripAdvisor reviews and Guest Centre (Open Table) comments
• Update websites using Word Press
• Booking and coordinating entertainment for the restaurants
• Track monthly Purchases and review monthly GL to ensure all expenses are accounted for
• Co-ordinate with other departments within the hotel to ensure the distribution of pertinent information and maintain an orderly working environment
• Work closely with the Food and Beverage team and with other team members in Conventions, Guest Services and throughout the hotel
• Oversight of the Dining Reservations team and all associated work related to dining reservations, tour dining blocks, recruitment and scheduling.
• Assist with Social Media Marketing for Restaurants
• Assist with general coverage of the Executive offices
• Ensure a clean and safe working environment, and actively participate in health and safety initiatives
• Adhere to all hotel environmental policies and initiatives
• Carry out any other tasks as assigned

Qualifications

• Two years of strong hotel experience required
• Knowledge of Word & Excel computer systems is required; Guest Center (Open Table) Property Manager, Microsoft Office
• Adobe InDesign or Publisher is an asset
• Ability to maintain confidentiality
• Self‑motivated, with the ability to make effective decisions
• Demonstrates initiative, and the ability to work with minimal supervision
• Ability to maintain high service levels under pressure
• Ability to consistently stand and walk through out shift

Additional Information

Visa Requirements: Applicants must be legally eligible to work in Canada.

Our Commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise!

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry – leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership program. An exciting future awaits!

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Click Here to Apply

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