Food Service Supervisor

Job title: Food Service Supervisor

Company: Homewood Health

Job description: Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

Position Summary

As a Food Service Supervisor, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

What you’ll be doing

• Supervise all aspects of food delivery daily (dining service, tray service, cafeteria, catering) and ensure that adequate nourishment is offered to every patient
• Monitor daily staff activities with regard to Infection Control, Occupational Health and Safety, Safe Food Handling, Customer Service, Teamwork and Communication
• Oversee staffing levels to ensure daily activities are effectively and safely achieved
• Follow policies, procedures, and collective agreements that impact staff and the operation of the department
• Ensure that staff are aware of and adhere to safe food handling procedures
• Monitor relevant equipment functioning and arrange for maintenance and repairs
• Ensure staff comply with good customer service practices and foster a climate of excellent customer service
• Respond to client/patient concerns directly or through program leadership, staff and unit community meetings
• Ensure the achievement of product standards through quality management activities
• Participate in new menu development, ongoing menu adjustment decisions and product testing
• Actively contribute to Continuous Quality Improvement initiatives
• Hire, train, supervise and performance manage Nutrition Aides; coach, train, educate and lead by example
• Understand the Collective Agreement and it’s applicability to nutrition services staff and operations
• Collaboratively develop, implement, and oversee theme day activities including summer BBQ’s, Canada Day BBQ and Escape Winter events
• Identify, plan, and implement revenue generating ideas and assist with budget and expense management
• Maintain documentation and compile sales reports
• Interact with local Public Health Unit as applicable

What we’re looking for

• Diploma in Food and Nutrition Supervision, completed or in progress
• Membership in CSNM (Canadian Society of Nutrition Management)
• 2+ years’ food service experience in healthcare, education, high volume restaurants or large hotels, with a minimum of 2 years supervisory, food preparation and customer service experience
• Experience with scheduling employees and shifts within a multi-shift food production and service environment
• Knowledge of Therapeutic Diets, Sanitation Code and all applicable legislation
• Valid Food Handler’s course from a recognized institution-mandatory
• Demonstrated negotiation and conflict resolution skills
• Strong interpersonal, organizational and communication skills
• Flexibility in a rapidly changing work environment
• Ability to offer tactful, courteous client-centered service and work with little supervision
• Knowledge and commitment to health and safety standards, regulations, supervisory responsibilities and best practices
• Intermediate level computer skills (Word, Excel, Outlook)

Why work with us

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!

Homewood Health Inc. is committed to ensuring that its teams reflect the diversity of our community and welcomes applications from all qualified individuals. In accordance with the various provincial legislations that we operate under, Homewood Health is committed to working in collaboration with any team member who may require workplace accommodation in order to successfully perform any or all aspects of their role. Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

Location: Guelph, ON

Job date: Fri, 02 Apr 2021 22:36:39 GMT