Junior Educational Technology Specialist

Job title: Junior Educational Technology Specialist

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Job Details

Junior Educational Technology Specialist – (991126)

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Organizational Unit

University of Victoria -> VP Academic -> Learning and Teaching Support and Innovation

Posting Close Date

27 March 2022

Please note that positions will close at 4 p.m. on the closing date.

FTE

.5 FTE

Salary Grade

$49,917.00 – $65,512.00

Additional Posting Information

Please note that while the university encourages and accepts external applications, a strong pool of internal candidates has been identified for this opportunity.

Salary posted reflects full FTE (will be prorated for part time)

Classification

SG 5

Start Date

5/2/2022

End Date

4/28/2023

Employee Group:

PEA – Term

# of Hires Needed

1

Category

Education, Training, and Library

About this Opportunity

The University of Victoria is one of Victoria’s largest employers and one of Canada’s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria’s diverse academic programs, world-class research and commitment to civic engagement.

The salary range for this position is:

Recruitment range: $49,917 – $56,181 starting salary determined by the PEA .

Performance range: starting salary to max of $65,512 is available through annual performance increases.

Job Summary

The Division of Learning and Teaching Support and Innovation (LTSI) is an academic support unit in the University, which reports to the Office of the Vice President Academic and Provost. The Division has five portfolios of responsibility including: Teaching Excellence, Technology Integrated Learning, Student Academic Success, Curriculum Renewal & Strategic Priorities and Community-Engaged Learning. The Division is focused on enhancing student learning and teaching excellence in academic programs across the University.​

Reporting to the Educational Technology Support Manager, (TIL), the Junior Educational Technology Specialist provides learning technology support to Faculty members, instructors, staff, and students. Working across LTSI Faculty Support Teams, the Jr. Educational Technology Specialist triages incoming support requests and provides learning technology assistance and hands-on support for technology infused learning and teaching. This position also works collaboratively as a team to create documentation that is effectively aligned for both our own reference as well as the UVic community’s resources.

The position requires familiarity with a variety of learning technology platforms, including Brightspace, WordPress, Zoom, Microsoft Teams, Echo360, and Crowdmark, and the ability to work with “administrator” access within the platforms. Attention to detail and excellent communication are necessary skills for this position.

The position requires the coordination of calendars for workshops and meetings with key stakeholders and internal/external campus partners for the Director of Technology Integrated Learning. This would entail planning any such event and booking any available meeting space for the event. This position may require evening and weekend hours.

Job Requirements

This position requires a Bachelor’s degree plus a minimum of two years’ experience including

• Customer service
• Office administration and working with competing deadlines
• Working with technology in a higher education environment

An equivalent combination of education and experience may be considered.

In addition this position requires:

• Interpret and write technical documentation for the lay-person
• Establish and maintain the documentation of different platforms
• Strong client service aptitude
• Ability to work individually and in a team environment
• Demonstrated proficiency with MS Office suite
• Demonstrated proficiency in managing shared calendars to coordinate with stakeholders and other internal and external campus partners
• Familiarity with learning technology, including Brightspace, Teams, Echo360, WordPress/Online Academic Community
• Patience and empathy
• Familiarity with Cascade or another web content management system
• Must be detail oriented and organized
• Familiarity with the online learning environment-lecture capture, blended learning, and multi-access learning
• Familiarity with SharePoint/Connect
• Sense of accountability with your work

Equity and Diversity Statement

UVic is committed to upholding the values of equity, diversity, and inclusion in our living, learning and work environments. In pursuit of our values, we seek members who will work respectfully and constructively with differences and across levels of power. We actively encourage applications from members of

Read our full equity statement here:

Accessibility Statement

If you anticipate needing accommodations for any part of the application and hiring process contact: Any personal information provided will be maintained in confidence.

COVID 19 On-Campus Requirements

The University of Victoria requires all students, staff and faculty coming to campus to declare their

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