Lab Assistant OPSEU- Regular Part Time- Timmins, ON

Job title: Lab Assistant OPSEU- Regular Part Time- Timmins, ON

Job description: LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.

Consistently named one of Canada’s Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.

Make a difference – join the LifeLabs team today!

This is a Union role.

LifeLabs Medical Laboratory Services is seeking a responsible and patient-oriented individual to join our team in Timmins, Ontario in a DUAL ROLE with primary role as a Lab Patient Technician and secondary role as a Medical Lab assistant. This is a regular part time role with guaranteed hours between 20-37.5 hours/week plus benefits.

In the Lab Patient Technician role, you will:

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect Holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

The right person for this role will be focused on great customer/patient service and be able to relate to patients and clients even in stressful situations. Some key qualities include empathy, flexibility, adaptability to change, and problem-solving skills. Other requirements include

• Health care or Phlebotomy experience is an asset.
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

As a Medical Lab Assistant, you will play a key role in the testing and diagnostic process for a wide range of patients.

In this role you will:

• Unpack and sort a wide variety of incoming specimens received from sources including physicians, clinics, hospitals, and mobile LifeLabs technicians.
• Confirm the accuracy of all patient information on requisitions and specimen samples, resolve any problems or inaccuracies prior to testing, and perform required data entry.
• Prepare, sort & separate specimens for technical analysis.
• Respond to client inquiries & work in cooperation with the logistics department
• Train and orient new team members.
• Perform weekly and monthly maintenance of laboratory equipment.
• Conduct all work in full compliance with all laboratory safety and security policies and regulations.

The right person for this role is an organized and detail-oriented individual with good problem solving and customer service skills. Some key qualities include flexibility, accountability, and attention to detail. Other requirements include:

• Successful completion or graduation from a recognized Medical Lab Assistant (MLA) program is an asset.
• Ability to work in a fast-paced environment. Candidate must be detail oriented with the ability to focus, prioritize and multi-task.
• Data entry and computer skills.
• Prior experience in laboratory operations or medical terminology an asset.
• Works well in a team environment.
• Ability to communicate with other internal & external departments.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

We are looking for passionate individuals who share in the importance of our values: Caring, Customer Driven, Agile and One Team, and can live these values with us every day.

This is a REGULAR PART-TIME role suitable for an individual seeking early shifts and the ability to maintain a good work/life balance.

At LifeLabs, great employees are at the heart of everything we do. That is why LifeLabs provides more than just competitive compensation and benefits – our employees receive coaching and training in an environment that fosters open communication, a uniform and shoe allowance, and opportunities for advancement and changes in career direction.

At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected.

In accordance with , the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email .

LifeLabs is committed to providing a safe environment for our employees, customers, and the communities we serve. We have been a leader throughout the COVID-19 pandemic regarding health and safety measures and have always put our employees and customers at the center of every decision that we make. As an organization in the health care sector, we believe the COVID vaccination adds a layer of protection that complements the extensive and necessary health and safety protocols that we have taken to date. With this in mind, we currently require all LifeLabs employees, contractors, students and volunteers to be fully vaccinated.

LifeLabs operates under a distributed workforce model, where employee flexibility is a key priority. Further information will be provided during the interview process on what this means for employees.

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