Manager, Academic Advising and Program Administration

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Job Overview

Job title: Manager, Academic Advising and Program Administration

Company: SAIT

Job description: Manager, Academic Advising and Program Administration

SAIT is a global leader in applied education and an institution that empowers employees to make a difference in the lives of our students.

Building on more than a century of history, we are looking for innovative employees wanting to create a future with us. As part of our team, you are encouraged to be bold and inventive, bringing new ideas to the table. Change excites you.

Along with competitive benefits, gourmet on-campus restaurants run by our culinary program and an unparalleled view of downtown Calgary, SAIT offers the chance to do work with a purpose – preparing the next generation of industry leaders, entrepreneurs, advocates and explorers. We develop leaders in the classroom and our workspaces, encouraging lifelong learning for both students and employees.

Your future starts now … at SAIT.

The Opportunity

The School of Business is one of the largest business schools in Western Canada. We were recently named one of the top 100 business schools in the world by CEOWorld Magazine. Ranked fifty-second, we were one of only three post-secondary institutions in Canada to be recognized. Our faculty and staff are passionate about student success, in an environment that values academic excellence, teamwork, collaboration and driving innovation. Our degree, diplomas and courses are aligned to industry and designed to meet the needs of today’s employers. Programming areas include accounting, financial services, human resources, management, supply chain, marketing, administrative, legal and more.

We are currently recruiting for an Academic Advising and Program Administration Manager. Reporting to the Dean, the Manager of Academic Advising and Program Administration is responsible for the overall leadership and day-to-day management of a team of 13 direct reports. The primary functions of this team will be to provide academic advising, disseminate information to a broad range of stakeholders, communicate with prospective and current students and employers and provide administrative support to the credit programs in the school of business.

The Role

Managing Staff:

  • Responsible for leading a team of 13 direct reports, including managing staff (hiring, terminations, corrective action) setting priorities, work allocation, vacation coverage, etc.
  • Provide direct supervision, coaching, goal setting, conducts performance reviews and addresses performance concerns with direct reports.
  • Monitor and evaluate performance and provide feedback on a regular basis.
  • Develop and implement employee engagement initiatives to ensure a well-functioning, cohesive team.
  • Establish work priorities and define goals and objectives for the team and with individuals.
  • Resolve conflicts within the team and coordinate initiatives with other internal stakeholders.
  • Manage elements of general and administrative budgets as they relate to resources required for this team.
  • Plan staff workloads to ensure student needs and school needs are met efficiently and effectively, with back up coverage and maximum staffing for peak times and school events.
  • Working closely with Academic Chairs and student advisors, coordinate events focused on student engagement and success for the school; orientation, program information sessions, student for a day, etc.
  • Develop processes and work flow design to ensure work is done effectively and efficiently.

Lead Academic Advising:

  • Develop processes for student focused academic advising in cohort and non-cohort based programs.
  • Establish work flow to support expanded degree offerings and multiple delivery modes of courses, continuing education, open enrollment and non-credit programs.
  • Lead the process to develop student communications on programs working with academic advisors and Academic Chairs.
  • Work closely with the Office of the Registrar(OTR) and Academic Chairs to understand program requirements, elective choices, junior/senior options and all program details and ensure communications with students are clear, timely and effective.
  • Identify issues that are causing students challenges in their programs and work with Academic Chairs to resolve.
  • Identifying creative ways to connect with students and provide them with program information and advising to be successful.

Program Administration:

  • Lead the team to ensure faculty and academic chairs have administrative support for program needs, travel, purchasing, faculty onboarding and events.
  • Ensure the School of Business reception has coverage to meet school needs and those of students and guests to the school.

Employer Connections:

  • Develop processes for employer communications and connections.
  • Establish work flow to support practicum programs and work experience program requirements.
  • Lead the process to develop employer communications on programs working with academic advisors and Academic Chairs.

Curriculum Administration:

  • Lead the team to support the administrative curriculum processes across all credit curriculum in the School of Business and School of Hospitality and Tourism.
  • Work with the Academic Chairs and the OTR to streamline processes and make recommendations for set up of programs.
  • Ensure timelines for curriculum proposals and processes are met with the appropriate level of consultation with internal and external stakeholders.
  • Other duties as assigned.

Qualifications

The incumbent will possess:

  • Minimum of a diploma, ideally in a related discipline. Bachelor’s degree in management, education or related discipline is preferred.
  • Minimum of five (5) years of advisory or leadership experience in a relevant business or industry.
  • Ability to develop leadership skills and successfully manage people; supervisory experience would be an asset.
  • Exceptional financial and business acumen with experience implementing change in a complex organization.
  • Ability to positively influence and maintain relationships with diverse stakeholders.
  • Experience working in a post-secondary environment is an asset. Specific and detailed knowledge of policies, procedures and processes to manage programs in a post-secondary institute including those supporting academic advising, registration, and career advising.
  • Collaboration and teamwork skills.
  • Organizational skills.
  • Conflict resolution skills.
  • Analytical and critical thinking skills.
  • Ability to be agile and resilient.
  • Communication and influence in being able to influence processes in other areas of SAIT.
  • Analytical and problem-solving skills.
  • Ability to exhibit and model ethical behavior.

Why Work at SAIT

Enjoy a stimulating work environment, a beautiful campus overlooking downtown Calgary and a great benefits package including: comprehensive health and dental coverage, a defined benefit pension plan, professional development programs, generous paid time off, free access to our Wellness Centre, transit subsidies and more.

To Apply

Please continue with the online application process by clicking the Apply Now button

All applications should be made through our online system.

Notes

SAIT is committed to equity and diversity within its community and invites applications from all qualified applicants.

MGT: This position is union exempt in our Management group
For information on the collection and use of your personal information, please see our

Conditions of Employment
In order to ensure and maintain a safe and secure working and learning environment, all applicants to the Southern Alberta Institute of Technology must complete and pass a police security clearance before employment is confirmed. Employment is conditional until a satisfactory police security clearance is obtained and confirmed. Employment with SAIT will not commence until the results have been provided and confirmed.

SAIT’s vision is to be a global leader in applied education.

Job ID req3172 Job Location Calgary, Alberta, Canada
Job Classification APT Job Type Permanent Salary
Employee Group Manager Position End Date

Department School of Business # of Positions
1
The compensation range 0.00 – 0.00 Salary

At the Southern Alberta Institute of Technology (SAIT), we are the shapers. The makers. The originals, driven by a passion for excellence and impact. We are a global leader in applied education, an Alberta Top Employer and a destination workplace for people empowered to make a difference in the lives of students. We offer action-based learning, solution-focused research and enterprising collaborations with partners from around the world. With a newly launched brand and ongoing celebrations marking 100 years of educating skilled workers, now is an exciting time to join this one-of-a-kind place…SAIT.

  • Job ID: req3172
  • Job Location: Calgary, Alberta, Canada
  • Job Classification: Manager
  • Job Type: Permanent Salary
  • Employee Group: APT
  • Position End Date:
  • Department: School of Business
  • # of Positions: 1
  • Posting Closing Date: All applications must be received by: June 7, 2021 at 4:59PM MST / 5:59PM MDT.

Location: Calgary, AB

Job date: Sun, 23 May 2021 04:48:56 GMT

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