Manager, Construction Operations

Job title: Manager, Construction Operations

Job description: 43008 – To Be Determined – Regular – Ongoing

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

This COM role is within the Transmission Lines, East team. You will be for responsible for managing the Lindsay Distribution Travelling Line Crew, Leaside and Hawthorne Cable Crews, and the Metro Travelling Line Crew. As a result, the work location for this position will be in and around these areas. You will actively lead employee engagement in Hydro One’s safety and work programs.

General Accountabilities:

• Responsible for the management of a wide range of Tx and Dx related activities including work planning and execution and customer interactions.
• Manage and supervise staff, organize schedule and assign routine and special duties to clerical, technical, trades and Society staff, providing instruction, guidance and checks necessary to ensure a satisfactory safety record, work quality and accuracy and conformity to governing regulations.

Specific Accountabilities:

Through the Zone Superintendent, and within context provided by the Zone Superintendent (i.e., corporate strategies and policies, accountabilities, tasks, budget and programs, compliance and performance targets, expectations for continuous improvement, etc.), provide the following:

• Supervise staff, organize schedule and assign routine and special duties to clerical, technical, trades and Society staff, providing instruction, guidance and checks necessary to ensure a satisfactory safety record, work quality and accuracy and conformity to governing regulations.
• Make effective recommendations on personnel issues such as staff changes, promotions, hiring, and disciplinary matters.
• Provide advice and guidance relative to staff problems.
• Responsible for developing team environment amongst peers and subordinates. Responsible for sound environmental practices and compliance with approved legislation.
• Administer the general operations of any work centers to ensure that adequate security, fire and safety measures are taken, and precautions observed.
• Ensure that personnel are provided adequate training, be aware of fluctuating workload and initiate measures necessary to maintain operating efficiency.
• Participate in meetings of both local and province-wide scope and contribute to the formulation of new or revised policies affecting Tx Lines and Zone operations.
• Authorize expense reports and other personnel forms as delegated.
• Ensure adequate training and personal development for subordinates.
• Assist in the planning and direction of day-to-day work activities of crews engaged in both lines construction and maintenance tasks.
• Ensure fleet strategies and initiatives are effectively communicated and implemented at the crew level. Participated in regular reviews of fleet utilization and deployment strategies.
• Participate in the short and long term planning of Zone capital expenditures with a focus on ensuring adequate resourcing availability of TWE.
• Assist in the planning of local interruptions necessary for maintenance and construction activities and ensure all affected parties affected parties are notified in a timely fashion.
• Arrange for exhibits, speakers, films, etc., for public meetings and be prepared to participate in local public meetings to promote or defend Corporate policy.
• Participate in cross-functional teams to develop and implement initiatives and programs in the areas of asset planning and operations, customer relations, safety, information management and code compliance.
• Perform other duties as required.

Managerial Accountabilities:

• Maintaining a team of subordinates who are capable of producing the outputs required.
• Ensure subordinates are able and willing to produce the desired output, and that subordinate managers continually improve the processes for achieving the outputs.
• Assess staff capability to do the required work, now and in the future.
• Conduct personal effectiveness reviews of subordinate’s managers/specialists to build relationships and trust, and to improve effectiveness.
• Mentor and counsel subordinates-once-removed.

Accountability for the Outputs of Others:

• Set the appropriate context for subordinates (i.e. corporate strategies and policies, accountabilities, tasks, budget and Programs), compliance and performance targets, expectations for continuous improvement, etc.)
• Set an effective framework of policies and procedures for the work of the unit.
• Know and ensure own and subordinates’ compliance with all legal and regulatory requirements, and all corporate policies and procedures, and generally accepted practices relating to the work of the unit.
• Establish a two-way working relationship with subordinates to solicit their views on conditions and potential changes effecting their work, and continuous improvement opportunities.

Selection Criteria:

• Requires a knowledge of Transmission and Distribution Line work activities.
• Requires a knowledge of customer operations sufficient to lead a staff of mixed trades.
• Requires a knowledge of project management and human relations to negotiate effectively with customers and the public, a knowledge of computer applications related to distribution network systems.
• Requires a good knowledge of English to effectively communicate. Requires extensive experience in customer service and distribution.
• Requires an understanding of Corporate Safety Rules, Occupational Health and Safety Act and legislative requirements, Work Protection Code, environmental issues affecting the Corporation.
• Requires experience in the supervision of electrical trades and technical staff, experience in promoting and developing a teamwork environment with both staff and peers.
• Requires experience in carrying out the broad scope of administrative responsibilities associated with monitoring, coordinating, and controlling the work activities of a large staff.
• A period of over 10 years and up to and including 12 years is considered necessary to gain this experience.

Demonstrated Management Skills:

• Motivated – concern for working well or for competing against a standard of excellence.
• Analytical – ability to understand a situation by segmenting and tracing implications step by step.
• Customer service – desire to help or serve others.
• Development – takes action to foster the long-term learning or development of others.
• Influencer – able to persuade, convince, influence or impress others.
• Initiative – takes action, proactively doing things and not simply thinking about future actions.
• Information seeking –ability to acquire information relevant to the achievement of valued goals.
• Listening, Understanding and Responding – ability to accurately listen, understand and respond appropriately when interacting with individuals and groups.
• Strategic business thinking – ability to apply their technical knowledge and experience to making management decisions for achieving business objectives.
• Team leadership – ability to take a role as leader of a team or other group.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2020.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

Deadline: July 5, 2021

In the event you are experiencing difficulties applying to this job please consult our help page .

Click Here to Apply

Source: