Manager, Shared Services, Red Fish Healing Centre for Mental Health & Addictions Vancouver

Job title: Manager, Shared Services, Red Fish Healing Centre for Mental Health & Addictions Vancouver

Company: Provincial Health Services Authority

Job description: Manager, Shared Services

Red Fish Healing Centre for Mental Health & Addictions Coquitlam BC

What you do

• Develops a human resources plan for staff for both sites to ensure future staffing needs are met and determines the ongoing credentialing requirements for Shared Services staff. Identifies and articulates the strategic directions for professional development and ensures the implementation of approved strategies to achieve these goals. Develops nutrition and housekeeping services goals and objectives.
• Prepares, approves, administers, and monitors the Shared Services operating budget. Develops and monitors financial and operating reports, annual reports and workload measurements. Monitors the utilization of Shared Services using a workload measurement tool.
• Oversees a quality monitoring system and provides information and support to programs regarding required changes in practices. Directs the implementation and evaluation of continuous quality improvement. Develops implements and evaluates the department’s business plans. Oversees and negotiates service agreements between the Shared Services Department and outside suppliers.
• Establishes systems to ensure professional standards for quality and service delivery within Shared Services. Participates with clinical dieticians to ensure clinical nutrition services practice guidelines and policies and procedures are adhered to. Ensures professional standards, practice guidelines and the code of ethics are understood, monitored and maintained. Monitors practice trends and makes recommendations on new skill requirements. Identifies opportunities to promote and support innovations in practice. Identifies resource requirements for continuing education and professional development.
• Maintains a system of policy development to ensure policies pertinent to Shared Services are consistent with professional and practice guidelines and corporate policy. Maintains an awareness of legislation governing clinical practice.
• Establishes contract reporting, quality control/performance measurements and evaluation procedures and requirements. Monitors client satisfaction, reporting and management systems to identify and follow-up on deficiencies in all housekeeping services.

What you bring

• A level of education, training, and experience equivalent to Masters Degree in Nutrition, Dietetics or related Health Discipline from a recognized university and seven years’ recent related experience in a complex health care or institution environment including a minimum of five years’ in a leadership capacity, or equivalent combination of education and experience.
• Full registration in the College of Dietitians of British Columbia and eligible for membership in Dietitians of Canada or practicing registration with relevant professional association.

What you have

• Formulate and implement overall strategic plans consistent with organizational direction. Ability to facilitate and implement initiatives.
• Foster team thinking and a work environment that motivates and creates value for the department and organization.
• Liaise effectively with staff at all levels of the organization and with partners in other health centres, community agencies and academic institutions.
• Provide leadership and to problem solve creatively.
• Manage financial, operational and human resources.
• Computer knowledge in the Windows environment including the development and use of PowerPoint presentations, organizational and Gantt charts for effective planning and communication.

What’s in it for you

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
• Access to more than 2,000 in-house training programs.
• Enjoy a comprehensive benefits package, including municipal pension plan.
• 12 annual statutory holidays with generous vacation entitlement and accruement.
• Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Regular Full Time
70 Colony Farm Rd, Coquitlam
Applications will be accepted until position is filled.
Monday – Friday – 08:30-16:30
Requisition Number: 105247

What we do

BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.

Provincial Health Services Authority ( ) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs:

PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of March 29, 2021. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.

Labor Agreement Excluded
Requisition # 105247E-2353233
Work Site 70 Colony Farm Rd, Coquitlam
Job Type Regular, Full-Time
FTE 1.00
Hours of Work 08:30-16:30
Work Days Mon, Tue, Wed, Thu, Fri
Expiry Date 20-Apr-2021

Expected salary:

Location: Vancouver, BC

Job date: Tue, 23 Mar 2021 23:07:17 GMT