Medical Learner Support Specialist, Postgraduate Medical Education

Job title: Medical Learner Support Specialist, Postgraduate Medical Education

Job description: Position Overview

The Office of Postgraduate Medical Education in the Cumming School of Medicine is currently seeking for a Part-time Limited Term Medical Learner Support Specialist for approximately 12 months.

This position reports to the Manager, Office of Resident Affairs and Physician Wellness with accountabilities from the Director of the Office of Resident Affairs and Physician Wellbeing.

This position works to support the physical, emotional and psychological well-being of postgraduate medical education trainees. The Medical Learner Support Specialist provides services related to personal and family-related issues, career development and academic challenges. In some instances, there may be a need for crisis intervention.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

• Provide educational support services for individual Physicians/Residents/Fellows
• Facilitates the emotional, physical, and academic welfare of Residents and Physicians
• Provides general intake and assessment for residents requesting learner support services
• Demonstrate range, depth, and flexibility in responding professionally to resident/fellow needs for preventive and developmental support
• Offers one-on-one meetings with residents/fellows to assist them in acquiring the skills necessary to negotiate the personal and professional challenges of residency
• Develop and document intervention plan based on identified needs in accordance to professional standards
• Recommend or refer to third party services as required
• Access or know where to access other community services when needed (Resource navigation)
• Facilitates crisis intervention when required
• Respond to mental health emergencies and other crisis, as appropriate and upon request
• Provide input to team related to factors, barriers and dynamics that influence physician and resident success
• Collaborate with other professionals in planning and implementing services that align with best practice, and ethical and professional standards
• Demonstrate specialized expertise in all areas of learner services and maintain confidentiality
• Familiar with College of Physicians and Surgeons of Alberta (CPSA) guidelines and requirements
• Facilitates interactive, wellness themed workshops and activities
• Proactively determines strategies to meet Physicians/Residents/Fellows’ needs and trends
• Pursue educational opportunities that contribute to innovation in the area of learner support

Qualifications / Requirements:

• Masters Degree in a related field, Social Work, Psychology, or a related professional designation
• A minimum of 3-5 years related experience
• Suicide Intervention training including ASIST an asset
• Experience in identifying trauma as a result of exposure to racism or discrimination is a key in this role
• A demonstrated ability to work with diverse groups of people
• Highly developed oral, written and presentation skills
• Strong attention to detail
• Strong communication skills written and verbal
• Ability to work in a team as well as independently
• Understanding of the reporting requirements for the College of Physicians and Surgeons of Alberta an asset

Application Deadline: This position will remain open until filled; however, applicants will be reviewed as they are received.

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase III.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our . For more information visit

The University strongly recommends all faculty and staff are fully vaccinated against COVID-19.

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit .

The University of Calgary has launched an institution-wide in line with the foundational goals of , committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the ( ) and requests for accommodations can be sent to Human Resources ( ).

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

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