Non-Physician Expert, Sports Medicine Centre

Job title: Non-Physician Expert, Sports Medicine Centre

Job description: Position Overview

The Sports Medicine Centre in the Faculty of Kinesiology invites applications for a Non-Physician Expert. This Fixed Term Recurring Part-time position is for approximately 9 months (based on length of grant funding), with the possibility of extension.

This position reports to the Non-Physician Expert (NPE) Clinical Lead. The successful candidate is required to complete an intensive 4-month curriculum training program for the Sport Medicine Specialty clinics including the Acute Knee Injury Clinic (AKIC), Acute Sport Concussion Clinic (ASCC), Acute Sport Injury Clinic (ASIC), the Shoulder Injury Clinic (SIC) to be considered a Non-Physician Expert (NPE). This training requires attendance at all training sessions, research rounds, and scheduled orthopaedic training clinics at the University of Calgary Sport Medicine Centre. Evaluation will be performed through multiple choice question and objective structured clinical examinations.

This position communicates on a daily basis with the supervising Sport Medicine Physicians and Clinic Manager. The position includes administrative, clinical and research responsibilities.

Administratively, upon completion of the training program and evaluation component, this position is responsible for assisting with the organization and operation of the Sport Medicine Specialty Clinics including the Acute Knee Injury Clinic (AKIC), Acute Sport Concussion Clinic (ASCC), Acute Sport Injury Clinic (ASIC), the Shoulder Injury Clinic (SIC), and any future specialty clinics. These clinics are scheduled as half-day clinics, on average 5 times per week. The organization of each clinic requires communication with the Sport Medicine Centre Clinic Manager and NPE Clinical Lead to acquire clinic space and schedule supervising physicians to run the clinics. The individual must have the organizational and administrative skills to coordinate the available space amongst the clinics of Sport Medicine Physicians and Orthopedic Surgeons and remain cognizant of the availability of X-ray facilities and administrative support. The NPE is also responsible for scheduling patients for new and follow-up visits. The NPE must ensure the sound operation of the online screening and diagnostic questionnaires that patients complete prior to their first clinical visit. The NPE is responsible for communicating any technical issues or problems with the web-based screening and diagnostic tool to the appropriate information technology (IT) support, as well as communicating resolution of these issues.

Clinical responsibilities, upon completion of the training program and evaluation component, include triaging patient self-referrals and primary care referrals from family physicians, emergency room or other medical facilities. The NPE must communicate directly with patients to instruct them on how to make appointments and manage the electronic medical record data of patients. The NPE is required to make sound judgments on the severity and urgency of each patient’s injury to appropriately screen and subsequently schedule them into the clinic. The NPE is responsible for ensuring appropriate diagnostic tests and reports are available to both the NPE and the supervising Sport Medicine Physician. Communication with diagnostic or medical facilities for reports and diagnostic tests may be required. At each clinical visit, the NPE is required to collate information on a patient’s history, physical examination, and results of diagnostic tests. The NPE provides a diagnosis and management plan for the patient’s injury, which is confirmed by the supervising physician. The NPE must possess the medical awareness of potentially urgent or emergent medical issues in patients. They must be able to communicate and effectively discuss these findings with the physicians and refer to consultants to facilitate urgent or emergent management. Additionally, due to the high volume of patients seen during clinics, the NPE must be able to work efficiently in a high-pressure work environment that requires integral medical decision-making for the care of patients.

The research responsibilities of the NPE include collaborating with the Medical Director and Alberta Bone and Joint Health Strategic Clinical Network to collect data required to measure the performance, effectiveness, and cost impact of the AKIC as a healthcare delivery model. Key data elements include patient wait times, costs, satisfaction and resource utilization (i.e. x-ray and MRI). Collection of this information will require administrative skill and awareness of policy and procedure with the collection of private medical information.

At all times the NPE will act ethically and be strictly adherent to medical privacy acts when collecting and communicating medical information.
This position works relatively independently and seeks guidance from the NPE Clinical Lead and other staff when appropriate. Ongoing coaching and training is informal, and feedback provided by the NPE Clinical Lead assists the individual in developing further clinical, research and personal skills. This individual also provides guidance and direction for clinic volunteers and medical students.

The NPE is required to actively participate in regularly scheduled peer-review sessions with the Specialty Clinic staff and Medical Director.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

• Successful operation of the Specialty Clinics:

• The NPE position is critical for the successful administration, coordination, and operation of the Clinics. The NPE is required to screen/triage the patients, facilitate scheduling of appointments, and take their patient history and physical exam when they come to the clinic. They are also responsible for assisting with scheduling clinics, including booking examination rooms and scheduling supervising physicians.
• High level of patient and practitioner satisfaction
• Effective and efficient application of evidence-based medical practice:

• The NPE must apply their knowledge of the defined treatment algorithms, current clinical practices and published research in providing high standard, appropriate and cost-effective care for patients.
• Establishment of a new healthcare provider and model of healthcare delivery:

• The Non-Physician Expert (NPE) is the new healthcare provider, and their role is what defines the new model of delivery (i.e.: non-physician seeing the patient, under the supervision of a physician). Their success of this role as a NPE will determine whether this new healthcare provider role will be established and accepted by patients, other healthcare providers and decision-makers.
• Collection of data relevant to the evaluation of the Acute Knee Injury Clinic and future research funding submissions
• The NPE will contribute to the clinical content of future research grants, particularly those that involve further development of the Non-Physician Expert training curriculum and future clinical applications. The NPE will also participate in the review of the budgets included with any future submissions to various funding agencies.

Qualifications / Requirements:

• Minimum undergraduate degree in, athletic therapy, physiotherapy, or related discipline with knowledge of musculoskeletal injuries and assessments
• Successful completion of the 4-month NPE curriculum training and examinations, including multiple choice question and objective structured clinical examinations.
• Accurate musculoskeletal physical examination skills with a minimum of three years of experience in direct patient care and/or management of musculoskeletal injuries and concussions
• Experience in research and medical systems
• Effective time and project management skills
• Demonstrates personal initiative and teamwork
• Proficiency in Microsoft Office programs and web technology
• Strong organizational skills, ability to multi-task and attention to detail
• Highly effective interpersonal and communication skills
• High level of professionalism with patient and physician interactions

Application Deadline: February 25, 2022

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Technical Job Family, Phase I.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our . For more information about the Faculty of Kinesiology visit .

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About the University of Calgary

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The University of Calgary has launched an institution-wide in line with the foundational goals of , committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

The University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their professional success while they are here. We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

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