Receptionist

Job title: Receptionist

Job description: About the Position
We are looking for a Part-Time Receptionist with exceptional customer service skills to work at our main office location and are available to begin immediately. The Receptionist is the first point of contact for all visitors at The Walter Carsen Centre (470 Queens Quay West, Toronto) and will be primarily responsible for greeting all staff, guests, patrons, board members and volunteers. The role will also support In Studio and Open Space programming.

Key Responsibilities

• In Studio offers a wide range of dance and fitness classes. The Receptionist coordinates the intake and payments for In Studio classes from students and confirm class registrations
• Provide information and assist with general inquiries, including In Studio inquiries over email, on the telephone and in person, resolve any issues with professionalism and redirect as needed
• Open space supports local dance artists by sharing The National Ballet of Canada’s resources and provides free studio space. The Receptionist assists with Open Space inquiries and participants by answering questions and ensuring their experience is welcoming
• Provide administrative support to CreativAction, a programme to share the company’s resources and support the dance community in Toronto
• Stay informed and knowledgeable of all aspects of The National Ballet of Canada including repertoire, membership, policies and procedures, etc. and maintain a professional attitude and appearance
• Assist the Company with general administrative duties and special projects as assigned

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