Senior Systems Specialist Information Management / Information Technology

Job title: Senior Systems Specialist Information Management / Information Technology

Company: Provincial Health Services Authority

Job description: The Senior Systems Specialist, reports to the Provincial Manager or designate and is responsible for the day-to-day management and administration of PHSA enterprise server infrastructure and related systems. The Senior Systems Specialist provides complex and varied functions in a shared service environment that requires a high level of specialized technical skills to fulfill responsibilities for the most efficient and effective use of the designated service. This includes all file, print, application, web, messaging and database systems, as well as core infrastructure applications and functions such as storage, anti-virus and Active Directory. The Senior Systems Specialist provides second and third level support related to hardware and operating systems. In addition to developing specialized solutions to meet the PHSA server infrastructure and communication requirements, the Senior Systems Specialist is responsible for the coordination, control, testing, maintenance and support of infrastructure systems to achieve the highest level of server and system and availability.

What you’ll do:

• Provide specialized technical troubleshooting and support in all aspects of server infrastructure and operating systems including file and print, web, database, messaging, anti-virus, storage environments. Implement solutions that promote the integration of technologies based on industry standards, and are compatible with the network environment.
• Coordinate and implement system upgrades and system tuning to ensure maximum performance, security and stability of servers, including capacity planning (such as storage, processor, memory, and bandwidth) for current and anticipated loads in response to policy, client requirements or technology related to server systems.
• Develop technical support procedures, for such areas as hardware/software installation and testing, and ensure system documentation is developed and maintained, including backup schedules and disaster recovery planning. Develop and communicate plans for planned downtime. Provide after hour support related to server hardware and applications.
• Provide technical consulting related to the acquisition of new systems and standards or the implementation of new applications on existing systems. Prepare technical whitepapers and develop business cases that assist decision making processes. Install, configure, test and maintain hardware and software in support of approved projects.
• Provide staff training and orientation, and develop supporting instructional material. Provide work direction to more junior staff and assigns tasks to designated staff within the team.
• Maintain an awareness of current information system trends and issues through literature review, contact with peers at other organizations and attendance at seminars, workshops and educational programs.

What you bring:

• A level of education, training and experience equivalent to a Bachelor of Science Degree in Computer Science or related field, plus five (5) years recent related experience in an information systems technical environment.
• Proven hands-on experience with Microsoft’s infrastructure tools and technologies including all Windows Server operating systems (NT4/2000/2003/2008/2012/2016/2019).
• Expert knowledge and understanding of core Microsoft technologies and strategies, including technology design, implementation equipment and support functions related to MS SCCM management including packaging/reporting and remediation, SCOM, SMS, Powershell, SQL Server, IIS, Active Directory, DNS, VPNs and general networking.
• Strong enterprise-level experience in the systems administration and implementation in a large-scale environment, including clustering, load balancing and server recovery methods.
• Excellent interpersonal, oral and written communication skills with the ability to communicate complex ideas in simple terminology. Ability to understand and clearly relate technical information and principals of operation to other members of the organization.
• Ability to analyze operational problems and recommend innovative solutions, demonstrating time management skills.
• Proven ability to plan and execute complex projects with stringent budgets and timelines.
• Certifications such as Microsoft MCSE or MCSA would be an asset.

What’s in it for you:

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
• Access to more than 2,000 in-house training programs.
• Enjoy a comprehensive benefits package, including municipal pension plan.
• 12 annual statutory holidays with generous vacation entitlement and accruement.
• Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Job type: Regular Full-Time

Location: 1795 Willingdon Ave. Burnaby, BC

Closing date: Open until position is filled

Number of positions: 2 (two)
Reference number: 102761E/103292E

About Us

The Provincial Health Services Authority (PHSA) is part of the Provincial Health Services Authority (PHSA). PHSA provides specialized health services to British Columbians, including cancer care, organ transplantation, pediatrics, emergency services, mental health and substance use services. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs:

We hire on the basis of merit and encourage all qualified applicants to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences. We strive to create a safe and welcoming environment where everyone can come to work and be their best, authentic self.
Labor Agreement Excluded
Requisition # 102761E-2350191
Work Site 1795 Willingdon Avenue, Burnaby
Job Type Regular, Full-Time
FTE 1.00
Hours of Work 0800-1600
Work Days Mon, Tue, Wed, Thu, Fri
Expiry Date 24-Apr-2021

Expected salary:

Location: Burnaby, BC

Job date: Sat, 27 Mar 2021 07:54:37 GMT