Team Lead – Monterra Golf, Outside Services – Seasonal – Full Time

Job title: Team Lead – Monterra Golf, Outside Services – Seasonal – Full Time

Company: Alterra Mountain

Job description: Description :

The Outside Services Team Lead will work alongside and lead the Outside Service Attendants. The purpose of this position is to ensure all members of our Outside Service team provide a superior level of positive, friendly and helpful customer service consistently every day.

WHAT’S IN IT FOR ME?

• Hourly rate of $16.25
• Full Time Hours
• Resort perks:

• Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster!
• Staff priced meals & Starbucks treats;
• Retail savings at Columbia, North Face, Red Devil, Hillside, Lifted and more;
• Staff room rates at all our hotels;
• Reduced rate experiences at all other Alterra Mountain Company resorts.

WHAT WILL I BE DOING?

• Work alongside our Outside Service Attendants while providing direction on duties and leading by example. Assist in the Golf Shop when necessary
• Carry out and implement all functions of an Outside Services Attendant
• Help coach and train employees on customer service skills, organization and keeping work areas tidy
• Assist and work closely with the Golf Operations Supervisor, Assistant Manager and Manager
• Help deliver and give input on performance reviews
• Help to assist in all golf event preparation and execution
• Assist in dealing with customer complaints and answer most golf related questions with high accuracy
• Follow all standard operating procedures and verify that our Outside Service Attendants are following proper policies and procedures as well. Offer suggestions to help improve our service and/or efficiency
• Ensure the cart area, back shop and club storage room are tidy and organized each day and prepare daily for upcoming golf groups or special requests
• Always keep abreast of all golf course activities and understand how each department in golf functions and stay connected to them

WHAT DO WE NEED FROM YOU?

• Must bring a positive and friendly attitude to work every day, be willing to interact with all types of customers and enjoy working outside in all weather conditions
• Must hold a valid G2 or G driver’s license and satisfactory driver’s abstract
• Must be willing to work a flexible schedule with shifts on days, nights, weekends, and holidays
• Must be able to lift 30-40 lb. golf bags from a vehicle and load them on a cart on a regular basis
• Must be able to stand/walk for extended periods of time
• A minimum of two years Supervisory experience is required
• Prior golf experience/management or golf related knowledge is an asset

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay and only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Winter at the Resort boasts 43 ski and snowboard trails across 365 skiable acres, enhanced by a world-class snowmaking system. Summer months offer a variety of activities from golfing and high ropes, to zip-lining and coaster riding. At the base of the Mountain, guests can enjoy a stay in one of the 1,000 luxury accommodation units and experience an assortment of unique concept restaurants, bars and retail stores in the pedestrian Village. With 53,000 square feet of state-of-the-art conference space, Blue Mountain caters year-round to groups and special events. Blue Mountain is owned by Alterra Mountain Company. Visit for more information.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of 15 iconic year-round destinations, including the world’s largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail and service businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company’s family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Squaw Valley Alpine Meadows, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination’s unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone.For more information, please visit .

Blue Mountain Resort is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. If you are contacted for a position, please notify Human Resources of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially.

Location: Blue Mountains, ON

Job date: Fri, 04 Jun 2021 02:33:17 GMT