Winery Experience Advisor (Contract) – Osoyoos

Job title: Winery Experience Advisor (Contract) – Osoyoos

Company:

Job description: At Arterra Wines Canada, we love inspiring the big and small moments that happen when our products are shared and enjoyed. For us it’s not just about what’s in and on the bottle, it’s what happens in people’s lives when we’re a part of them that keeps us thirsting for more and not resting on our laurels as Canada’s largest and most enjoyed wine company. We put the consumer at the center of everything we do and we’re looking for people who do the same.

The Winery Hospitality Experience Advisor will manage the development and launch of a new winery and day to day guest experience operations for first year. Ensure the development of programs and initiatives with full alignment to brand and marketing strategies. Provide strategic advice, guidance and oversee continuous operational improvement to new winery experiences for other properties.

Key Responsibilities:

• Hands-On Project Management

• Launch of New Winery and its Guest Experience
• Partner and Collaborate with Operations and Winemaking Team
• Key Contact for Contractors and Site Management
• Budget and Timeline Management
• Information and Decision-Making Sharing with Internal Stakeholders

• Estate & Brand Marketing Coordination

• Working with brand manager to:
• ensure new winery build, guest experience and launch are on point.
• Develop and launch key estate winery programs for unique on-brand visitor experience.
• Ensure brand and marketing alignment of all programs and initiatives on selected estates.

• Day to Day Operations

• Opening & Closing of Tasting Room
• Delivery of unique and exceptional guest experiences
• Training and supervision of tasting room staff
• Tasting room Merchandising
• Supply chain Management
• Review operations and ensure alignment with estate strategies

Qualifications

Education: Diploma or Degree in Business or Hospitality related industry

Experience:

• 3-5 years in winery retail and/or hospitality.
• 10+ years in creating exceptional guest experiences in hospitality
• Strong Business Acumen
• Strong team management
• Project Management Experience
• Wine knowledge
• Developing & Implementing Standard Operating Procedures

Working Conditions

• High paced work environment with many competing demands. Many peaks to deal with in terms of the business.
• Evenings & Weekends Required
• Physically Demanding (On Feet Standing & Walking all Day; Lifting Cases of Wine)
• Dealing with Customers all Day

What we offer:

• Competitive salary
• An organization that cares about Corporate Social Responsibility
• Training & Development Programs
• An opportunity to learn about the world of wine

Number of Openings:

1

We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.

Expected salary:

Location: Osoyoos, BC

Job date: Thu, 22 Apr 2021 06:53:45 GMT