Digital Solutions | Sr. IT Project Manager

Job title: Digital Solutions | Sr. IT Project Manager

Job description: Description and Requirements

Responsibilities:

• Lead assigned projects to completion
• Provide project managers with feedback, encouragement and advice
• Troubleshoot problems that come up during projects
• Develop individual project plans complete with budgetary information and resource needs
• Communicate with our IT department about resource allocation
• Host a project meeting at least once per week for each project under your direction
• Refine project budget as needed to ensure timeliness and fiscal responsibility
• Coordinate with vendors and suppliers as needed
• Communicate project objectives to all team members involved

Qualifications

Required Knowledge:

• Datacenter technology and IT hosting knowledge; overall knowledge of Telco product and solution suite.
• Knowledge of the change management process; change practioner and leader.
• Knowledge of Cloud Computing such as AWS, Microsoft Azure and VMWare.
• Thorough understanding of Project Management methodologies, principles and practices
• Ability to complete projects on time and within the stated budget
• Excellent communication, organization, time-management and leadership skills

Required Skills and Abilities:

• Knowledge of PM principles, processes and tools, such as Waterfall, Agile and SCRUM.
• Ability to drive cross functional resources to deliver TELUS solutions to the external client; ability to gather and understand client requirements; ability to negotiate, communicate, influence
• Comfortable interacting with vendors, clients, internal teams.
• Ability to seek creative and innovative ways to deliver client solutions.
• Strong presentation, oral and written communications skills.
• Strong analytical skills.
• Ability to thrive in an ever-changing, fast paced environment.
• Demonstrated facilitation and organizational skills.
• Mastered working knowledge of MS Word, MS Excel, MS Project, Visio, PowerPoint, MS Outlook
• Must have sound knowledge of converged telecommunications solutions as related to wireless/wireline data, voice, IP, and IT Cloud Computing.
• Must have a valid driver’s license and be willing to travel.

Required Professional Designation/Certification:

• PMP/Prince2 Certification.
• ITIL v3 Certification.
• University Degree or experience equivalent
• Master of Business Administration (MBA) degree a nice to have.
• Knowledge of application and infrastructure architectures.
• ServiceNow training, certification or experience using.

Required Experience:

• Bachelor’s degree in computer- or business-related discipline required (Master’s degree preferred)
• 5+ years’ experience in software development or design
• 5+ years’ experience in a supervisory capacity
• 5+ years Project/Program Management experience and/or project management of a major, complex engagement.
• Experience managing projects throughout the project life cycle including pre-sales.
• A proven track record for executing and delivering on objectives; previous experience managing change orders is a must.

French is nice to have

Additional Job Description

As an active member of TELUS International, you will be at the heart of a major TELUS transformation program supporting it as a Sr. IT Project Manager. The Sr. IT Project Manager will oversee the proposal, implementation, and analysis of customer-facing and internal projects.

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