Junior IT Technician – Contract

Job Overview

  • Company Name Direct IT Recruiting
  • Salary Offer $20 - 22 per hour
  • Job Start Date Sun, 13 Feb 2022 05:49:52 GMT
  • Job Type Full Time - Permanent
  • Job Source Careerjet

Job title: Junior IT Technician – Contract

Job description: Overview

Type: 3-Month Contract

Rate: $20-22 per hour, 8 hours per day, 40 hours per week

Location: Concord, ON

Work Experience: 1-2+ years IT Technician, Desktop imaging, asset management, iPhone upgrades, Dell laptops, wiping hard drives, Jamf Pro, MDM, O365, MS Teams, Windows 10

Industry: Commercial Construction

DESCRIPTION:

The Junior IT Technician will assist corporate and remote staff and will be assigned various tasks related to IT.

  • Provide assistance in the day-to-day IT operations by taking ownership for tasks and duties assigned
  • Image and set up computers, install/configure programs following standards and checklist
  • Assist users in setting up their user profiles, transferring relevant settings onto new computers
  • Collect computers and perform hard drive wiping
  • Tracking and maintain accurate record of asset for reporting purposes
  • Maintain organized, secure workplace, ensuring appropriate password/security measures taken
  • Knowledge of Jamf Pro or other MDM tool to for iPhone replacement/rollout
  • Escalate issues promptly to ensure timely resolution of incidents/problems
  • Create and maintain reference and procedural documentations
  • Perform other duties as assigned
  • Mon-Fri 8:30AM-5:00PM EST on-site in Concord

REQUIREMENTS:

  • Good proficiency in IT technologies including Microsoft Office 365, Teams, disk imaging, remote tools and iPhone
  • Experience with Windows 10 implementation and configuration in a domain environment is required
  • High level of professionalism
  • Excellent customer service skills
  • Excellent verbal, written, communication and interpersonal skills.
  • Ability to multitask and prioritize various tasks with conflicting deadlines.
  • Strong organizational skills and high attention to detail
  • Ability to work independently and as part of a team.
  • Fully vaccinated – mandatory

Tagged as: Asset Management, Dell, Dell laptops, Desktop Imaging, disk wiping, iPhone, it technician, Jamf Pro, MDM, MS Teams, Office 365, Windows 10

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