Administrative Support IV

Job title: Administrative Support IV

Job description: Your Opportunity:

This Clerk IV position is a part time (half time) temporary 5 month position responsible for ensuring the daily operations of the Adult Addiction and Mental Health services in the Stony Plain, Westview Health Centre clinic. On occasion, this clerical position may be required to support the Spruce Grove clinic. This position supports mental health therapists, addiction counsellor, psychiatrists, manager and other allied health staff. This front line clerical position is in a highly important position as it is the first level of engagement for greeting clients, AHS staff, partners, and other multi-agency professionals and will be expected to demonstrate supportive tone of empathy in approach to all. Therefore, it is important that the successful candidate have a working knowledge/awareness of the stressors of clients dealing with addiction and mental health concerns and be able to provide empathy to those waiting for services. A professional ability to cope in a supportive manner, while setting appropriate boundaries is integral to this position. This position requires strict adherence and sensitivity to confidentiality. The working environment is one of constant interruptions, short timelines, changing deadlines, which requires continual adjustments to the daily organization and prioritization of workload.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support IV
• Union: AUPE GSS
• Department: EDM MH Stony Plain Clinic
• Primary Location: Westview Health Centre
• Multi-Site: Not Applicable
• FTE: 0.50
• Posting End Date: 31-MAR-2022
• Temporary Employee Class: Temporary Part Time
• Date Available: 11-APR-2022
• Temporary End Date: 31-AUG-2022
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 5
• Shift Pattern: Days
• Days Off: As Per Rotation
• Minimum Salary: $25.24
• Maximum Salary: $30.68
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. course(s) in business administration, medical office assistant), or other related fields. Additional Required Qualifications:

Computer proficiency in Electronic Medical Records (EMR) Connect Care. Ability to multitask and manage a high volume of confidential clinical information required, must have working knowledge of HIA and FIOP. Must have demonstrated experience resolving complex client issues. Attention to detail and professional courteous prompt customer service. Demonstrated professional, courteous telephone skills required. Must have demonstrated interpersonal and conflict resolution skills. Must have the ability to organize and prioritize. Sound decision-making skills and the ability to make decision on situations and act as a troubleshooter. Must be flexible and able to meet the demands of changing deadlines. Must be able to purposefully work with colleagues, partners and clients to achieve shared goals. Must be willing to work and be a part of a team. Must have proficient use of the English language oral and written. Preferred Qualifications:

Previous Addiction and Mental Health care setting experience preferred. Trained in Edit Script and ePeople payroll experience preferred.

Please note:

All postings close at 23:59 of the posting end date indicated.

Hiring Requirements:

The following must be provided prior to your first day of work:

Security Screening: Satisfactory criminal record check and/or Vulnerable Sector Search. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

COVID-19 Immunization: Proof of full immunization against COVID-19. Full immunization status is achieved when 14 days have passed after the second dose of a two-dose vaccine, or the first dose of a single-dose vaccine. See our for additional information.

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Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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