Strategic Account Representative, Hospitality

Job title: Strategic Account Representative, Hospitality

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Strategic Account Representative, Hospitality

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Department name: Sales

Business unit: Business

Position ID: J0822-2517

Company:

Category:

Work Location:

Employment Type:

Position ID: J0822-2517

A little about us

What we do at Shaw matters – in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our Fast LTE and Fibre+ networks.

At Shaw we say we’re brighter together, and we believe it’s the diverse mix of brilliant people here that really makes us shine. When you join our team, you’ll see we are so much more than just a company. Shaw connects you with limitless opportunity, an incredible culture, career development and a great benefits package. We are a friendly, collaborative group, and we have a lot of fun finding new ways to delight our customers.

Come dream bigger and brighter with Shaw.

The role

Shaw Cablesystems, Business is currently seeking a Strategic Account Representative, Hospitality to join their team. This position reports directly into the Manager, SMB Sales and is a blend of hospitality portfolio management and hunter duties. The successful candidate will be accountable for selling our full suite of managed services, TV, voice, data and internet products. Additionally, the successful candidate will have a strong understanding for establishing and maintaining strong relationships with decision makers, managers, and business owners.

What we offer

When you join our team as a Strategic Account Representative, Hospitality, our investment in you starts immediately. We provide dedicated training to ensure you are equipped to achieve results long term. We strive to set our sales team up for success and allow proper time for new team members to learn the fundamentals of the Shaw Business ecosystem. In terms of compensation and total rewards, we offer competitive salary, commission, and the ability to customize your benefits package to suit your individual needs. Shaw employees also have the opportunity to pursue professional development and career advancement, as we are committed to growth and internal career progression.

A typical day

• Strong skill set and comfortable with cold calling, door knocking and tele prospecting for new business
• Strong skill set in customer facing meetings, conducting presentations and board room style meetings

Sell our full suite of voice, data and internet products to small and medium businesses.

• Establish and maintain strong and trusting relationships with Business owners, managers and/or IT decision makers through personal contact and superior customer service.
• Identify and analyze our clients’ business requirements, propose potential solutions, negotiate and close new business revenues.
• Design and implement sales and marketing strategies, optimizing market potential in multiple business locations.
• Consistently meet or exceed assigned sales objectives for Shaw Business services both contracted and uncontracted.
• Managing a multi-million dollar portfolio, including business retention through contract renewals, and obtaining share of wallet growth within the portfolio.
• Within Shaw, Coordinate the activities between planning, operations, and other regions to support the implementation of local and national opportunities.
• Identify and monitor measures to overcome competitive activities within our market
• Provide daily, weekly and monthly sales reporting as well as detailed analysis of sales funnel.
• Promote Shaw in a positive and professional manner.
• Various other duties as required.

Your skills/experience

• 3-5 years B2B selling experience within the SMB market with an emphasis in the area of telecommunications and/or other technical related fields.
• Proven track record of attaining and/or exceeding sales targets

Telecommunications experience will be considered a significant asset

• Post-secondary education in business administration, commerce or related technical field.
• Goal oriented, self-motivator with the ability to work independently as well as with others.
• Ability to develop complex technical proposals and present to all levels in clients’ organization.
• Relationship management experience with key decision makers including business and property owners is an asset.
• Ability to manage long sales cycles effectively and proactively.
• Knowledge of Shaw’s Managed Services and deployment environments an asset
• Working knowledge of day-to-day operations of the hotels along with facilities and property management procedures a plus.
• Strong computer skills, including Microsoft Office and Excel.
• A positive “can do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity.
• A proven track record of collaborating with peers and working with cross functional teams to achieve success
• Responsible for completing all renewal contract by the end of each month
• Responsible for touching base with each account at least once per quarter
• Responsible for attending weekly / monthly national Hospitality calls

Other details

• This position requires the successful completion of a criminal and credit background check

Posting closing date: September 12, 2022

At Shaw, we believe diversity and inclusion are integral to the continued growth and success of our entire company. We believe diversity and inclusion enhances our Company’s culture and creates a sense of belonging where people feel comfortable bringing their true selves to work. This in turn promotes innovation through harnessing the variety of experiences, thoughts, and perspectives our employees have to offer. We encourage applications from all qualified individuals, regardless of race, gender, age, or any other identifying characteristic.

Shaw Communications, through its third-party vendor, collects and stores information applicable to the candidate profile you create when you submit the information asked for below. The use and disclosure of the collected information is for the sole purpose of job search and placement activities for Shaw Communications. The information is subject to Personal Information Protection and Electronic Documents Act. The information will be retained and when disposed of, it is done so in a secure manner. Your profile will become inactive and moved to the archive if you do not access your profile for a period of 1 year.

We thank all applicants for their interest; however, only selected candidates will be contacted. No telephone calls or agencies, please.

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