IT Network Technician

Job title: IT Network Technician

Job description: Introduction

Who We Are

ONxpress Transportation Partners (ONxpress) was chosen by Metrolinx and Infrastructure Ontario (IO) to enter the Development Phase of the On-Corridor Works project – the largest project in Metrolinx’s GO Expansion.

Unprecedented in its scale and complexity, this multi-billion dollar capital program will transform the GO regional rail network with electrification, more frequent service, shorter journey times and a more modernized system for the Greater Toronto and Hamilton Area.

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Responsibilities

Accountability

• Supports the IT Network Communication Manager and team.
• Monitor and managing UHF – VHF radios and systems.
• Operate, monitor, and maintain the BCN backbone communication network infrastructure and facilities.
• Evaluate, install, and test network components to ensure optimal performance and reliability.
• Assist in implementing, optimizing, and securing IT network including IT and OT equipment.
• Collaborate with cross-functional teams; IT Platforms – Cloud, ServiceDesk and Cybersecurity to design, implement, and maintain network infrastructure.

Responsibility

• Implementing, installing and maintaining computer networks, connections, and cabling.
• Analyzing network performance: Monitor and analyze the performance of the IT and OT network, including network traffic, bandwidth utilization, and latency.
• Providing network support: Respond to network-related issues and troubleshoot connectivity problems. Collaborate with partners and key stakeholders to resolve network issues promptly and effectively.
• Configuring network hardware and software: Set up and configure network devices, such as routers, switches, firewalls, and wireless access points. Install and maintain network operating systems, protocols, and security measures.
• Collaborating with vendors: Work with vendors to research emerging technologies and evaluate network solutions.
• Maintaining network documentation: Create and maintain accurate documentation of network configurations, diagrams, and procedures.
• Collaborating with key stakeholders: Collaborate with internal departments, such as IT teams, business units, and management, to understand their network requirements and provide appropriate network solutions.

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Qualifications

Experience

• Experience with UHF – VHF radio and systems.
• Experience setting up LAN and WAN networks, as well as VoIP.
• 3+ years of experience working in IT network operations.
• Proficiency in network protocols and technologies, such as TCP/IP, OSPF, EIGRP, LAN, and Wi-Fi.
• Knowledge of IT network equipment and security.
• Experience with Inter-Network Operating Systems such as Cisco Meraki and Fortinet.
• Experience with SCADA systems and their integration into IT networks.
• Understanding of Lean and Agile methodology principles and management.
• Knowledge of Cybersecurity principles and best practices.
• Knowledge of Rail Signaling and Communication Systems.
• Railway IT experience is a plus.

Competencies & Skills

• Experience with Kenwood and Motorola radios.
• Industry-specific certifications related to UHF VHF radios and related equipment.
• Proven experience as an IT Network Technician or similar role.
• Strong knowledge of network protocols, hardware, and software.
• Familiarity with network monitoring tools and troubleshooting techniques.
• Ability to work independently and in a team environment.
• Detail-oriented and able to prioritize tasks effectively.
• Strong interpersonal skills and ability to effectively communicate with teams across the entire organization.
• Good knowledge of project management principles
• Experienced in working in intercultural environments and large complex projects.
• Knowledge on application development processes including thorough knowledge of IT service management concepts (ITIL) being a plus.
• Fluency in English.

Education

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field …

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