Product Manager, IT

Job title: Product Manager, IT

Job description: Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and professional growth.

Your Opportunity

BDO Canada’s National Office is looking for a Product Manager, IT to join the Solutions Delivery team and own the following responsibilities:

Adhere to BDO product/project management standards while managing budgets, risk, project communications (i.e., status reports, issues tracking log, project plans, communication plans, presentations to steering committees, management of documents, etc.) to ensure cost effective, timely and effective delivery

Work with product owner to effectively translate product strategy into detailed requirements and prototypes, ensuring that all business and technical objectives and goals are clearly understood and met

Gain a deep understanding of customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth

Engage Subject Matter Experts (SMEs) and stakeholders in a timely and efficient manner, managing their involvement and expectations

Translate product strategy into detailed requirements and prototypes

Translate business requirements into technical specifications and vice versa

Plan and design product roadmap

Scope and prioritize activities based on business and customer impact

Prioritize product features and communicate reasoning to stakeholders as well as run design sprints

Assess the priority and scope of issues by understanding business objectives, technical costs, and user needs, as well as being able to weigh alternatives for resolution

Establish, develop and maintain effective communications and relationships with key business partners and sponsors, both internally and externally

Understand all phases of the software development life cycle and various techniques to lead, create and motivate a high value project team consisted of various business and IT stakeholders

Work with appropriate business and IT stakeholders in finalizing deliverables and milestones, and lead and manage the team towards achieving those milestones

How do we define success for your role?

You demonstrate BDO’s core values through all aspect of your work: Integrity, Respect and Collaboration

You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work

You identify, recommend, and are focused on effective service delivery to your clients

You share in an inclusive and engaging work environment that develops, retains & attracts talent

You actively participate in the adoption of digital tools and strategies to drive an innovative workplace

You grow your expertise through learning and professional development.

Your experience and education

University Degree or College Diploma in Software Engineering, Computer Science or Business Administration or equivalent work experience with one or more of the following certifications preferred: Project Management Professional (PMP)/ Certified Product Manager (CPM)/ Professional Scrum Master/ Certified Scrum Master/SAFe Scrum Master (SSM) certification preferred

5+ years of direct work experience in a Project Management or Product Manager role with proven experience in product management or as an associate product manager

3+ years of direct work experience in managing all aspects of a successful project/product throughout its lifecycle

Solid technical background with understanding and/or hands-on experience in software development and web technologies

Working knowledge and experience with Portfolio, Program and Project Management Lifecycles (PMLC), System Development Lifecycle (SDLC) methodologies (Waterfall, Agile, Iterative), Project Management and Business Analysis best practices and Business Analysis tools, activities, and methodologies

Working knowledge and experience in MS suite of products (Word, Excel, Visio, Project, SharePoint, Azure Dev Ops, Visual Studio, Power BI), Project Portfolio Management tools (MS Project Online) and Test Management tools (JIRA)

Working knowledge and experience in interactive project/product development and managing change management processes

Strong facilitation, presentation and training skills with the ability to convey complex ideas verbally and written to both business and technical staff

Excellent analytical, time management skills with the ability to manage multiple assignments simultaneously with tight deadlines

Demonstrated ability to work effectively with minimal supervision and in a team environment

Excellent verbal and written communication skills

Self-development skills to keep up to date with fast-changing trends

Experience working in professional services and/or service delivery an asset

Why BDO?

Our people-first approach to talent has earned us a spot among . This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

Our firm is committed to providing an environment where you can be successful in the following ways:

We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.

We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.

We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Chief Inclusion and Diversity Officer, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, .

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our .

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