Director of Talent and Culture

Job title: Director of Talent and Culture

Job description: Company Description

Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don’t miss out on this opportunity.

Job Description

What you will be doing:

Reporting to the General Manager, with a dotted line to the Regional Director, Talent & Culture, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Lead and oversee the day to day operation of the Talent & Culture Department as well as play a critical role in the implementation of the hotel’s human resources and operational strategy
• Be a key champion of our Employee Value Proposition by driving and creating robust engagement, recruitment and retention strategies
• Assess organizational needs, develop aligned human resource solutions and implement strategies in the areas of employee relations, compensation and benefits, recognition, administration and Colleague wellness
• Ensure a positive living environment for our Colleagues by supporting and working with the Housing department
• Promote positive Colleague relations through an environment that encourages open communication, trust, mutual respect and fun
• Communicate the Company’s Code of Ethics/CSR Charter, monitor behaviours of others and address any behaviour which is not in line with our Code of Ethics/CSR Charter
• Model and move forward the Hotel’s and Company’s DE&I strategies by supporting diversity in the selection and management of talent ensuring equality of treatment based on competencies
• Provide a safe working environment by ensuring local regulations are upheld for workplace health and safety
• Ensure compliance and provide advice to leaders on all employment issues in accordance with the statutory requirements
• Conduct and lead annual salary/merit review process; in keeping with Company policies and procedures
• Negotiate with the union and settle industrial disputes or labour relations issues with respect and professionalism
• Assist Departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in Colleague feedback
• Ensure all Learning & Development opportunities presented by Accor, Fairmont and third party partners are implemented on property for Colleagues and Leaders
• Ensure all departmental onboarding and training are delivered in an effective and timely manner
• Ensure the Performance Management cycle is integrated, and all Leaders have comprehensive goal setting, personal development plans and reviews on their capabilities on an annual basis
• Administer the annual Colleague Engagement Survey and oversee the sharing of results and action planning steps
• Establish/ implement retention strategies to fulfill succession planning and business objectives;
• Assist with the planning, coordination and execution of colleague and leader events to promote a positive and engaged working environment
• Contribute to Talent Management activities including mentorship, identification of high potential talent, succession planning and career development of all team members
• Establish relationships with partners in the local and surrounding community
• Effectively manage the annual Talent & Culture budget
• Balance operational, administrative and Colleague needs
• Follow departmental policies and procedures
• Follow all safety policies
• Other duties as assigned

Qualifications

Your experience and skills include:

• Previous human resources leadership experience, at least 3 years, required
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline preferred
• CHRP designation preferred, but not required
• Strong business acumen
• Excellent interpersonal and communication skills and the ability to work within a team of diverse individuals
• Strong interpersonal and problem solving abilities
• Strong leadership and organizational skills and ability to make difficult decisions
• Highly ethical, responsible & reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge –

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