Veterinary Reception, Client Care – Calgary Trail Animal Hospital

Job title: Veterinary Reception, Client Care – Calgary Trail Animal Hospital

Job description: Veterinary Reception, Client Care

Edmonton, AB

Calgary Trail Animal Hospital is currently welcoming a full-time Veterinary Reception, Client Care to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated!

• Create a warm and welcoming environment for our patients and pet parents
• Ability to answer a multiline phone system and track and schedule appointments effectively
• Placing outbound calls to pet parents for follow-up and future appointment bookings
• Respond and manage email correspondence; clients, referring veterinarians & internal office messages
• Admitting and discharging pet patients
• Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments
• General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
• Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
• Previous customer service or front desk experience in hospitality is an asset!
• No experience with animals, no problem, so long as you love pets!

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation! you can thrive in!

• VCA Canada Student Loan RRSP Program – Ask us more!
• Extensive online anytime-anywhere access to journals and textbooks
• Ask us about our mobilization and hands-free radiology!
• RRSP Employer 5 % Match Program – saving for your future just got easier!
• Paid membership and dues; Annual uniform allowance
• Paid wellness days, sick days, and vacation time
• Employee assistance program
• Continuing education benefits; paid to learn!
• Referral Bonus Rewards!
• E-tools to assist with meditation, better sleep, exercise, and focus
• Virtual health care (telemedicine) offering quick access to quality care
• Access to amazing mini-courses
• Opportunities to give back to your community through VCA initiatives
• Generous personal pet care discounts
• And extra perks like shopping discounts and cool wellness apps!

Email: for further information or click Apply Now!

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal-opportunity employer. If you require any assistance, please let us know.

#OAVT,# EVTA, #ABVTA, #BCVTA

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