#600180 IT Service Desk/Deskside Analyst (Contract)

Job title: #600180 IT Service Desk/Deskside Analyst (Contract)

Job description: Requisition Number: 86109

About the Company

Insight Enterprises is a technology Solutions Provider serving local, national, and global clients in 190 countries. Today, thousands of clients rely on Insight to acquire, implement and manage technology solutions to empower their business. Insight’s success begins with our people making meaningful connections every day. Our culture lives in our teammates. Insight is looking for great people who will embrace our values of Hunger, Heart and Harmony. Hunger to create new opportunities for our clients. Heart to make a positive impact in people’s lives. Harmony to celebrate each other’s unique contributions to bring solutions to clients.

Role:

Our Client is currently seeking one experienced #600180 IT Service Desk/Deskside Analyst (Contract) in Quebec City, QC for a 3 months contract starting in Feb 2022. The work can be completed remotely but the resource must reside in Canada for the duration of the project. The ideal candidate will have 4+ years’ IT experience as a Service Desk Analyst or equivalent in a corporate IT environment. Strong troubleshooting/ support of: Windows 7/10, Office 365, computer hardware/ software, printers, basic AD management and basic network issues. Previous experience providing excellent End User support via phone, remote, and in person is required. Bilingual would be an asset (French and English). All Candidates must be legally entitled to work in Canada.

Applications will be accepted until: Tuesday, Feb 1, 2022.

Recommended Skills:

• 4+ years’ experience working as a Service Desk/Deskside support Analyst in corporate IT environment deploying and supporting computer hardware and software.
• Providing excellent support to End Users (phone, remote, in person)
• Strong experience supporting/troubleshooting Win 10, MS Office (2016 and O365)
• Experience with Active Directory to administer user accounts, network shares and print servers.
• Experience supporting/troubleshooting applications.
• Experience using a ticketing system (ServiceNow or similar) to triage, resolve, route or escalate incidents and requests.
• Strong experience with remote tools (i.e., Teams, LogMeIn, RDP etc.).
• Experience supporting/troubleshooting basic Network environments: TCP/IP and LAN/WAN
• Must be eligible to work in Canada
• Bilingual would be an asset (French and English)

Education:

• Degree in Information Technology would be an asset
• Active Technical Certifications would be an asset (CompTIA A+, MCITP/MCSE, ITIL, etc)

Note:

Please submit your resume describing your relevant experience. We thank you for your interest, however, only those selected for interviews will be contacted. All Qualified Applicants must be legally entitled to work in Canada.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, .

Internal teammate application guidelines:

• Meet the minimum qualifications and requirements of the position;
• Have completed twelve (12) months service in their current position; six (6) months of service in warehouse roles;
• Not be under a disciplinary evaluation or suspension period;
• Have satisfactory performance in their current position;
• Have their current manager/supervisor recommendation

Do you know someone who would make a great Insight teammate?

Referrals are the best way to build quality teams – and a great way for you to earn a little extra cash. Please visit the page on Inside.Insight to find out how you can refer someone to this job at Insight.

About Insight

Insight’s success begins with our people making meaningful connections every day. Our culture lives in our teammates. Insight is looking for great people who will embrace our values of Hunger, Heart and Harmony. Hunger to create new opportunities for our clients. Heart to make a positive impact in people’s lives. Harmony to celebrate each other’s unique contributions to bring solutions to clients.

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com.

• Founded in 1988 in Tempe, Arizona
• 11,000+ teammates in 21 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
• $9.2 billion in revenue in 2018*
• Ranked #430 on the 2019 Fortune 500, #14 on the 2019 CRN Solution Provider 500
• 2019 Adobe Americas Partner of the Year, 2019 Cisco Global-Americas Partner of the Year, 2019 Intel IoT Solutions Partner of the Year, Microsoft U.S. Azure Partner Choice Award for Data/AI, Microsoft Azure Expert Managed Services Provider
• Ranked #23 on the 2019 Fortune 50 Best Workplaces in Technology, #70 on the 2019 Fortune 100 Best Workplaces for Diversity, and #7 on the Phoenix Business Journal 2019 list of Best Places to Work (Extra Large Business)
• Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

• Proforma to include PCM, Inc. for fiscal year ended Dec. 31, 2018

Today’s talent leads tomorrow’s success. Learn about careers at Insight: .

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Quebec City || Quebec (CA-QC) || Canada (CA) || None || None || CA – Quebec City, QC; CA – Calgary, AB; CA – Edmonton, AB; CA – Mississauga, ON; CA – Montreal, QC; CA – Ottawa, ON; CA – Richmond Hill, ON; CA – Toronto, ON; CA – Vancouver, BC; CA – Waterloo,ON; CA – Winnipeg, MB ||

Click Here to Apply

Source: