Administrative Assistant

Job title: Administrative Assistant

Company:

Job description: The RBC Dominion Securities Quebec City branch is currently seeking an Administrative Assistant to join their team to fulfil a one-year contract. By joining the team, you will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries. Contract extension and conversion to permanent employment are possibilities.

What will you do?

• Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
• Support the Investment Advisors in general administrative duties in the management of client accounts
• Request information and documentation from clients in order to open accounts and keep client files up to date
• Support the Investment Advisors in the preparation of client reviews and presentations
• Follow up on client trades to ensure proper settlement and delivery
• Monitor all pending transfers to ensure completion on a timely basis

What do you need to succeed?
Must-have

• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem solving skills
• Strong organizational skills with the ability to multi-task
• Proficiency in Microsoft Office Suite
• Excellent verbal and written communication skills in English and French
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

Nice-to-have

• Completion of the Canadian Securities Course (CSC) and the Conduct and Practices Handbook Course (CPH)
• Proven experience as an Administrative Assistant in the financial services industry
• Office Administration Certificate or related courses and training, an asset
• Knowledge of RBC Dominion Securities’ systems and procedures, an asset

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Variety of assignments
• Strong and diverse team
• Management that supports your work and progression
• Opportunities to do challenging work

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JOB SUMMARY
City: Quebec
Address: Complexe Jules-Dallaire
Work Hours/Week: 37.5
Work Environment: Branch
Employment Type: Contract
Career Level: Experienced Hire/Professional
Pay Type: Salaried
Required Travel (%): 0
Exempt/Non-Exempt: N/A
People Manager: No
Application Deadline: 02/07/2021
Platform: Wealth Management
Req ID: 314139
Ad Code(s):

Expected salary:

Location: Quebec City, QC

Job date: Fri, 22 Jan 2021 08:16:52 GMT