Administrative Collections Specialist

Job title: Administrative Collections Specialist

Job description: Edmonton, AB – (CAN) 10031 101 Street AB Edmonton , AB T5J 0H9 Phone : 780-420-0110

Branch Phone Number

Job Description

Manpower staffing is currently recruiting a contract Administrative Collection Specialist for our client located in Acheson.

Schedule: Full Time; 6:00 AM – 2:30 PM

Length of Assignment: Ongoing

Description:

The Collections specialists is an experienced customer service agent with strong interpersonal skills, the ability to plan, prioritize, manage objectives, and problem solve in a fast-paced environment. This individual will provide support and coordination to the billing function of our Accounts Receivable team. The primary focus of this position is to handle/collect on customer’s past due accounts

Responsibilities:

• Actively collects open AR balances on 500+ accounts by contacting customer via our collections system

• Updates the AR Collections system including customer contact information, notes on status of open AR accounts, payment promises, customer disputes, escalation for inclusion in the AR Specific Reserve, repossession review, referral to legal, write off, etc.

• Responds to customer inquiries providing required assistance or directing the customer issues to the appropriate person/department to resolve.

• Participates in monthly meetings with Regional Leadership regarding the status of the Region’s AR Aging/Collections status.

• Reconciles accounts and performs administrative tasks/additional duties as assigned

Qualifications

• High School Diploma or GED

• 2-4 years of relevant work experience

• Basic Excel knowledge

• Proven ability to regularly, and effectively multi-task

• Intermediate computer skills including

• Great Attention to details

• Knowledge in SAP, Sales force, Nitro, and Get-Paid is an asset

• Portal Experience is an asset

In addition to gaining valuable experience with industry leading companies, Manpower rewards associates with:

• Weekly pay via direct deposit

• Medical, Dental, and Life Insurance benefits

• Vacation and General Holiday Pay

• Complimentary access to Manpower’s online university with over 5000 courses

• Referral bonus program

Apply today by visiting our website and/or creating and managing your profile at www.manpower.ca.

Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

Manpower is dedicated to building a diverse workforce that reflects the diversity of Canada. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity access our services and programs. We encourage all to participate in our staffing and workforce development opportunities, including people of any ethnic or national background, religion, sex, sexual orientation, gender identity, Indigenous Peoples and persons with disabilities

To learn more about the changing world of work, please visit our website at www.manpowerab.com, like Manpower Alberta on Facebook, follow us on Instagram @manpower_alberta, and follow us on Twitter @ManpowerAB

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