Administrative Support III

Job title: Administrative Support III

Job description: Your Opportunity:

Under general supervision/direction of the Manager, Allied Health this position provides direct clerical/unit clerk support in the RAH Rehabilitation Services Department to frontline clinical providers. The clerical support/unit clerk is responsible for building/maintaining templates for timesheets; scheduling for multiple rehab teams; processing time off requests; acquiring availability/ scheduling casual staff, etc. The clerical support/unit clerk complete various onboarding tasks for new hires. They complete payroll entering. The clerical support/unit clerk answers telephones; receives patients; creates charts; completes WCB billing; completes requests from Health Records; ensures appointments are entered/logged in the Connect Care Scheduler; pulls charts for patient’s scheduled appointments, discharges charts when appropriate. The clerical support/unit clerk is responsible for assisting with ordering department supplies/equipment within the Oracle system. They assist with maintaining/monitoring stock supply quotas. They clerk enter repair requests for equipment/building type requests in e-facilities. The successful applicant has the ability to work cooperatively with others in a positive manner, within a team environment. They utilize tact and courtesy in dealing with staff, visitors, patients and the public. They have the ability to organize work independently with own initiative and judgment, making adjustments to their work assignments, workload and time lines. They maintain confidentiality. They have the ability to perform work with frequent interruptions. The RAH Rehabilitation Services Department seeks to provide excellent patient centered care through education, mentorship and implementation of evidence and best practice strategies and every member of the team is essential in ensuring this happens.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support III
• Union: AUPE GSS
• Department: RA-Speech Pathologist-EDM
• Primary Location: Royal Alexandra Hospital
• Multi-Site: Not Applicable
• FTE: 0.80
• Posting End Date: 25-MAR-2022
• Employee Class: Regular Part Time
• Date Available: 04-APR-2022
• Hours per Shift: 6.2
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $22.79
• Maximum Salary: $27.69
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent. Additional Required Qualifications:

Recognized Unit Clerk, medical office assistant certificate, or equivalent is required. Minimum 1-year acute care health facility medical office experience is required. Proficiency in Microsoft Office 365 (Word, Excel, Power Point, Outlook) and Oracle is required. Knowledge of e-People timekeeping is required. Proficient knowledge of Connect Care Scheduling is required. Knowledge of hospital scheduling practices and union collective agreements is required. Demonstrated strong organizational skills, attention to detail, and accuracy is required. Excellent communication and interpersonal skills required. Preferred Qualifications:

A comprehensive understanding of Rehabilitation and Therapeutic services in both acute and outpatient settings is an asset. Reliability and accountability is essential. Must be able to embrace change. Must be motivated, self-directed, and able to prioritize competing tasks. Must be able to work independently as well as in a team setting. Must be flexible, able to prioritize and organize to meet the needs of a large, multi-disciplinary team.

Please note:

All postings close at 23:59 of the posting end date indicated.

Hiring Requirements:

The following must be provided prior to your first day of work:

Security Screening: Satisfactory criminal record check and/or Vulnerable Sector Search. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

COVID-19 Immunization: Proof of full immunization against COVID-19. Full immunization status is achieved when 14 days have passed after the second dose of a two-dose vaccine, or the first dose of a single-dose vaccine. See our for additional information.

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Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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