Administrative Support III

Job title: Administrative Support III

Job description: Your Opportunity:

The Administrative Support III is a working level, multi-skilled position that provides administrative support to the Indigenous Wellness Clinic. Working under minimal guidance and direction the Administrative Support III utilizes enhanced skills to perform varied activities such as in charge of Connect Care front desk in-baskets, answering phones, prescreen confirmation calls for COVID-19, checking in/out patients, chart preparation, faxing, referrals, scanning, rebooking appointments, calling registration for patients not in system, financial forms, letters for medical transportation, offering refreshments, cleaning, screening patients upon arrival, third party chart requests, recall/follow ups lists, facilities and housekeeping requests. Additionally, the Administrative Support III solves a range of problems with discretion to vary from established procedures. Work at this level requires proficient skills and experience gained through education and significant on the job training.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support III
• Union: AUPE GSS
• Department: Resrch Proj ACPLF006735 Todd K
• Primary Location: Royal Alexandra Hospital
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 05-APR-2022
• Employee Class: Casual/Relief
• Date Available: 18-APR-2022
• Hours per Shift: 7.75
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days, Evenings, Nights, Weekends, On Call
• Days Off: Saturday/Sunday
• Minimum Salary: $22.79
• Maximum Salary: $27.69
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent. Additional Required Qualifications:

Completion of some post-secondary education (e.g. course (s) in office of business administration, medical office assistant). Knowledge and operation of Microsoft Outlook, Word and Excel. Working knowledge of the healthcare system and Medical terminology. Demonstrated proficiency in the English language, both written and oral required. Knowledge of AHS/RAH computer programs/systems such Connect, VAX, NetCare. Must have excellent communication skills as there is a high degree of interaction with patients and a variety of disciplines at all levels of the organization. Preferred Qualifications:

Experience in an Indigenous Health setting will be considered an asset. Knowledge of and sensitivity around the culture, health issues, treaty rights, jurisdictional issues, historical impact of the urban and rural Indigenous people/communities in Alberta is considered an asset. Ability to speak or understand an Indigenous languages is considered an asset.

Please note:

All postings close at 23:59 of the posting end date indicated.

Hiring Requirements:

The following must be provided prior to your first day of work:

Security Screening: Satisfactory criminal record check and/or Vulnerable Sector Search. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

COVID-19 Immunization: Proof of full immunization against COVID-19. Full immunization status is achieved when 14 days have passed after the second dose of a two-dose vaccine, or the first dose of a single-dose vaccine. See our for additional information.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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