Administrative Support III

Job title: Administrative Support III

Job description: Your Opportunity:

Working under the general supervision and guidance of the Supervisor, Health Information/Records Management, this position provides operational administrative support for the Records Management section of Health Information Management. Within a team environment the incumbent is responsible for performing activities which directly support the security, maintenance and integrity of the patient record through the life cycle regardless of medium (electronic and/or paper). Primary responsibility is to provide frontline reception and is the first point of contact for staff, physicians and stakeholders. Receives all discharge records and performs reconciliation process. Performs verification on all documents (paper/electronic) prior to filing to ensure integrity of the patient record. Responsible for Verification/Validation and deficiency management activities. Follows process for Physician Curtailment and liaises with Physician Secretaries, Site Medical Office and Medical Affairs with respect to distribution of weekly reminder letters. Provides assistance and information to physicians regarding documented chart deficiencies; monitors the physician dictation area/boxes and provides follow up of transcription issues/corrections. Responsible for attaching transcribed reports to patient records. Retrieval of charts for Medical Review Board and filing of patient records to permanent file. Responsible for daily break coverage for Registration, Switchboard and Patient Information with coverage for unscheduled absences, as required. Responsible for chart moves and Iron Mountain activities. Will support Connect Care activities for Launch 6 education and training involving e-learning modules, instructor-led training, end user training, practice in the PLY environment and as the Super User at “Go Live”. Ensures workload is current and coverage is maintained. Other duties as assigned.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Records Management
• Primary Location: Alberta Hospital Edmonton
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 19-AUG-2022
• Employee Class: Regular Full Time
• Date Available: 26-SEP-2022
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $22.79
• Maximum Salary: $27.69
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent. Additional Required Qualifications:

Medical Terminology Certificate required with testing prior to interview (60% pass). Typing speed of 40 wpm required with testing prior to interview. Strong computer skills including proficiency with Microsoft Office programs (Word, Excel, and Outlook) required. Ability to maintain confidential information. Must be able to set and organize own work priorities and adapt to change. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles. Team player with demonstrated ability to work within a team environment, modeling behaviors that support and contribute positively to team operations and working relationships. Ability to work independently with minimal supervision. Must be physically able to perform duties involving standing, sitting, bending, reaching and stretching for extended periods of time. Must be able to lift/push/carry up to 50 lbs. and be able to push and pull charts out of mobile shelving. Performs all functions with a high degree of accuracy and maintains or exceeds established productivity standards. An excellent attendance record, reliability and personal suitability must be demonstrated through employment, interview and references. Equivalent combination of education and experience may be considered. Applicants selected for an interview will be required to take the typing and medical terminology tests. Preferred Qualifications:

Post-secondary education applicable to position – MOA/Unit Clerk/Admitting Clerk preferred. Two years related experience in a hospital or medical office setting preferred. Experience with computer applications common to Health Records (e.g. PCIS, Netcare, PowerTrac, PowerMonitor, eSignature, eMon, other ADT systems, Connect Care) is preferred. Experience working with a straight or consecutive numeric filing system is preferred. Knowledge off site storage activities is preferred.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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