Administrative Support III

Job title: Administrative Support III

Company: Alberta Health Services

Job description: Your Opportunity:

Working under the general supervision and guidance of the Supervisor, Registration, Switchboard and Patient Information, this Administrative Support III position is responsible for obtaining and inputting accurate demographic and financial information, on the appropriate hospital information system, on patients, presenting at various entry points of the health system. Essential functions of the position; Reviews Financial Agreement Forms with patients who do not have valid provincial healthcare coverage and ensures that forms are completed appropriately. Registers and/or pre-registers patients in a thorough and expeditious manner while maintaining accuracy. Prepares identification labels, identification wristbands and verifies patient’s name and date of birth when applying wristband to patient. Informs patients about options for accommodation and the process for requesting preferred accommodation. Consistently applies best practice as outlined in the Provincial Registration Standards and Practices Manual. Consistently ensures that protected health information remains private and confidential, according to the Health Information Act (HIA) and Freedom of Information and Protection of Privacy Act (FOIP). Consistently follows Alberta Health Services Information Privacy and Information Security policies. Practices N-O-D: tells the patient his/her name, explains his/her occupation and what he/she will be assisting the patient with. Employs effective communication skills, promoting and adhering to excellent customer service in every interaction regardless of who it is with.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support III
• Union: AUPE GSS
• Department: Assoc Eng Plaza Pre-Client Reg
• Primary Location: Seventh Street Plaza
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 13-APR-2021
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 23-APR-2021
• Temporary End Date: 15-MAY-2022
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: As Per Rotation
• Minimum Salary: $22.79
• Maximum Salary: $27.69
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent. Additional Required Qualifications:

Medical Terminology – certificate required and testing done prior to interview. Accurate typing speed of 40 wpm required and testing done prior to interview. Strong computer skills including proficiency with Microsoft Office programs (Word, Excel and Outlook) required. Demonstrated proficiency in the English language, both written and oral required. Must have excellent communication skills as there is a high degree of interaction with patients and a variety of disciplines at all levels of the organization. Ability to work independently with minimal supervision. Able to work all shifts as operationally required. Preferred Qualifications:

MOA/Unit Clerk/Admitting Clerk with no less than one year experience is preferred. Experience in a healthcare or medical office setting is preferred.

Please note:

All postings close at 23:59 of the posting end date indicated.

Important:

Alberta Health Services (AHS) is committed to ensuring the safety of staff and patients and requires all NEW employees to provide a satisfactory criminal record check (CRC) and/or Vulnerable Sector Search(VSS) prior to the start of their employment. The CRC/VSS must be specific to the role at AHS and must be dated no more than 90 days prior to the date on your written offer from AHS.

Healthy Albertans. Healthy Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff and physicians who promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Expected salary:

Location: Edmonton, AB

Job date: Thu, 08 Apr 2021 22:20:39 GMT