Administrative Support III- Access and Disclosure Clerk

Job title: Administrative Support III- Access and Disclosure Clerk

Job description: Your Opportunity:

Reporting to the Supervisor, Access and Disclosure, North/Central/Edmonton Zone, this position is responsible for supporting and processing release of information requests related to continuity of patient care and the access and disclosure of health information. Working within a hybrid health record environment, this includes accessing health information in multiple formats – paper, electronic and microfilm. To ensure timely and accurate processing of requests, tasks may include, but are not limited to, processing requests for health information, answering incoming calls, greeting clients, mail intake, assessing requests for appropriate consent, validating patient identification, logging requests, retrieval and filing of records, copying, faxing, scanning and mailing of health information. As well as other duties directly related to the operation or maintenance of the Access and Disclosure area within HIM as assigned by the supervisor. Site specific duties may vary throughout the province.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Provincial Access and Disclosure
• Primary Location: U of A Hospital
• Multi-Site: Multisite
• FTE: 0.87
• Posting End Date: 12-JUL-2022
• Employee Class: Regular Part Time
• Date Available: 01-AUG-2022
• Hours per Shift: 7.75
• Length of Shift in weeks: 6
• Shifts per cycle: 26
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $22.79
• Maximum Salary: $27.69
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent. Additional Required Qualifications:

Medical Office Assistant Certificate, Hospital Unit Clerk Certificate, Health Information Office Assistant Medical terminology certificate 1-3 years’ experience working in a medical office. Keyboarding skills with a minimum typing speed of 45 wpm. A medical terminology test and typing test will be administered. English language skills in reading, writing and comprehension and effective oral and written communication required. Fundamental understanding of privacy, access and disclosure practices in relation to health information as well as good working knowledge of confidentiality processes required. Requires intermediate knowledge of MS programs including MS word and Excel in a window based environment. Ability to concentrate on detail for extended periods of time and with multiple interruptions. Ability to prioritize workload to meet established turnaround times. Equivalencies may be considered. Preferred Qualifications: Experience with terminal digit filing system is preferred. Hospital experience within an HIM setting considered an asset. Health Information Act or privacy and confidentiality courses considered an asset. Preferred Qualifications:

Ability to work with minimal supervision. Ability to work well within a team environment, with all levels of management and multiple teams within all HIM zones. Ability to foster positive interpersonal relationships. Ability to provide a high level of customer service. Ability to make sound decisions using reasoning and judgement. Knowledge of basic office equipment, including fax, photocopier, personal computer, and multi-line telephones.

Please note:

All postings close at 23:59 of the posting end date indicated.

Hiring Requirements:

The following must be provided prior to your first day of work:

Security Screening: Satisfactory criminal record check and/or Vulnerable Sector Search. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

COVID-19 Immunization: Proof of full immunization against COVID-19. Full immunization status is achieved when 14 days have passed after the second dose of a two-dose vaccine, or the first dose of a single-dose vaccine. See our for additional information.

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Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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