Administrative Support IV

Job title: Administrative Support IV

Job description: Your Opportunity:

We require an enthusiastic and experienced Administrative Assistant IV for the Central Booking Offices. The Administrative Support IV position works autonomously and collaboratively with the members of the referral and booking teams. As an Administrative Support IV, you will demonstrate clear and accurate data entry and open and effective written and verbal communication skills to facilitate: Operating Room bookings, schedules and slates. Performs clerical, computer and data entry duties. The Administrative Support IV is responsible for data entry with emphasis on attention to detail. The Administrative Support also contacts patients in a timely and accurate manner with various dates, times and instructions related to their surgical procedure as instructed by the Registered Nurse. A high degree of tact, diplomacy and patience is required as many of these patients can be in a stressed and unwell state. Accuracy is required in order to ensure that all information is relayed and understood by patients. The Administrative Support liaises with surgeon’s offices, the anesthesiology department, pre-admission clinic, same day admit surgery department, surgical units, medical records and diagnostic imaging and inputs data into a database system and is responsible for the preparation and production of OR schedules and statistical data reports.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: Operating Room Booking Office
• Primary Location: Royal Alexandra Hospital
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 13-JUL-2022
• Employee Class: Regular Full Time
• Date Available: 23-JUL-2022
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $25.24
• Maximum Salary: $30.68
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. course(s) in business administration, medical office assistant), or other related fields. Additional Required Qualifications:

Medical Terminology. 2 years of experience in a health care setting. Required experience with multiple surgical services or equivalent will be considered. Demonstrate an expertise in Office software, including Outlook, Excel, Word and PowerPoint; and, excellent written and oral communication. Advance knowledge of computer technology and applications Strong grammar and proof-reading skills. Time management with proficient organizational skills. Ability to work and problem solve under minimal supervision. Goal oriented, results driven with high attention to detail. Demonstrates excellence and effectiveness in communication and interpersonal skills. Must be able to manage prolonged sitting, desk and computer work – data entry, patient file handling, frequent phone calls, and multiple competing demands. Preferred Qualifications:

Working knowledge of Alberta Health Services systems and processes; general office policies and procedures. Booking experience preferred.

Please note:

All postings close at 23:59 of the posting end date indicated.

Hiring Requirements:

The following must be provided prior to your first day of work:

Security Screening: Satisfactory criminal record check and/or Vulnerable Sector Search. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

COVID-19 Immunization: Proof of full immunization against COVID-19. Full immunization status is achieved when 14 days have passed after the second dose of a two-dose vaccine, or the first dose of a single-dose vaccine. See our for additional information.

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Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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