Administrative Support V

Job title: Administrative Support V

Job description: Your Opportunity:

Would you enjoy leading a team in a fast-paced, complex, change-oriented environment that impacts the delivery of front-line healthcare services? Provincial staffing services support the day-to-day scheduling tasks of AHS employees & managers. As the Scheduler Team Lead, you will provide critical expertise in the daily operations of the staffing office by providing direction to staffing clerks, monitoring workloads & determining clerk duties in collaboration with the SSC Manager. The successful leader will efficiently process payroll with timekeeping in ESP, analyze the time admin exception reports, investigate pay errors from a timekeeper perspective & make the necessary corrections for accurate pay delivery. You will provide scheduling support for Unit Managers, Unit Charge Nurses & Relief Team Managers to ensure unit work plans & staff schedules/assignments are up to date & maintained through ESP. Leveraging strategic communication & problem-solving skills will be key in the ongoing collaboration with Unit/Site Managers to resolve high-priority scheduling issues in ESP. Your scheduling expertise will enable the ability to anticipate unit staffing needs & communicate these needs effectively to your client groups. Dynamic customer service skills will also be used to fluidly support your clients in optimizing the use of ESP & helping to extract information from staffing/scheduling reports & related statistics. The Scheduling Team Lead will act as a mentor for peers & must actively promote & facilitate a positive environment in the workplace by fostering a team attitude of acceptance & tolerance. The Scheduling Lead will also be adept at maintaining cohesion by utilizing proven conflict resolution skills both within their team & for internal clients. The scheduling team lead will be assigned to support North Zone & the correlative SSC hours of operation.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support V
• Union: AUPE GSS
• Unit and Program: Provincial Staffing Services
• Primary Location: Sturgeon Community Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 06-SEP-2022
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 16-SEP-2022
• Temporary End Date: 31-MAR-2023
• Hours per Shift: 9
• Length of Shift in weeks: 12
• Shifts per cycle: 52
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $27.55
• Maximum Salary: $33.50
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration). Additional Required Qualifications:

1 year of full-time equivalent experience in an Alberta Health Services, Environment for Scheduling Personnel (ESP) Staffing Services Office within the past 5 years. Current working experience in the role of a Scheduler Team Lead within an Alberta Health Services centralized Staffing Service Center. Staff scheduling experience with demonstrated use of related scheduling applications. Preferred Qualifications:

Knowledge of the applicable collective agreements and pay codes. Leadership experience (Delegating, Prioritizing, Coaching, Mediating). Successful completion of the Scheduler Team Lead training and orientation.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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