Banquets – Server

Job Overview

  • Company Name Chop Steakhouse & Bar
  • Job Start Date Sat, 28 Oct 2023 00:53:48 GMT
  • Job Type Part Time
  • Job Source Careerjet

Job title: Banquets – Server

Job description: Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. Whether you are looking to gain and practice valuable leadership skills or take the next step to learn more about business management, we are here to train, mentor and develop you further into your career, while supporting your life goals.

Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way.

Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail.

Key Responsibilities

Ensure tables are decorated correctly, food is presented well, and service goes off without a hitch

Manage the floor staff, ensure team members are dressed in uniform and delivering exceptional guest service in a friendly yet speedy manner

Work directly with the event coordinators or hosts, problem solve in the moment when addressing questions or concerns that may arise during or before service.

Be the lead on event supervision and execution

Manage clients in an efficient yet organized manner including setting up meetings, forwarding contracts, billing, etc.

Deliver feedback and coaching to banquet team

Provide full room set-ups including A.V. and bar

Ensure rooms are checked and maintained throughout the service

Manage the bar and liquor orders

Manage scheduling and labor costs

Handle administration duties including (but not limited to) invoicing and A/R, contracts, customer service (email and phone inquiries)

Demonstrate leadership by building positive team morale

Key Requirements

Exceptional guest service skills

Attention to detail

Leadership skills that rally the team during big events while resolving conflicts and getting the job done – lead by example

Ability to manage multiple variables – the food, the costs, pricing, scheduling and more

Impromptu problem-solving skills when dealing with internal and external conflict

Exceptional communication skills, providing leadership to staff and managing guests

High stamina (as you will be on their feet most of the day)

Desire and ability to earn the respect of your team

Ability to create a positive working environment and provide ongoing positive feedback to colleagues

Enthusiastic and inspiring

Opportunities

With our company, you will have the opportunity to:

Grow your career in our rapidly expanding company

Cultivate your own development by working with other leaders

Attend leadership development seminars and conferences

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