Collections Specialist

Job title: Collections Specialist

Job description: Who We Are

Cymax Group Technologies is a leading eCommerce technology and logistics services platform for furniture vendors and retailers. Our products include Freight Club, the all-in-one shipping platform, and Channel Gate, the AI-powered multichannel platform. At the end of the day, everything that we do is to create a better eCommerce and logistics experience for our partners. .

Who You Are

• 2-3 years Accounts Receivable Experience
• Understanding of freight industry, specifically accessorial charges
• Excel
• Netsuite
• JIRA
• ERP systems
• Ability to map and understand complex data flows and impact to invoicing/ payment application

What You’ll Do

• Manage on-account & credit card customer accounts receivable:
• Identify and escalate overdue balances
• Contact customers daily through email and phone to discuss delinquent balances
• Document collection activity and maintain records of collections activity
• Respond to AR inquiries account inquires and provide customers with statements and reconciliations
• Ensure cash and payment application is accurate and timely
• Take and apply credit card payments as necessary
• Monitor customer credit limits and ensure outstanding receivables do not exceed limits – promose changes to limits when appropriate
• Manage financial execution of claims:
• Review claim payments to customers before they are sent for processing
• Ensure financial system, statements and reporting are accurate in partnership with claims team
• Build strong relationships with the Freight Club sales team acting as a central service for collections and payments
• Attending various meetings to provide an update on any foreseen issues relating to the AR

Responsibilities described may change over time and additional responsibilities may be added or modified over the course of employment to meet the needs of the business.

Culture at Cymax Group

We consistently strive to create a workforce that represents the communities we serve and are committed to creating an environment where everyone can bring their full selves to work. As a company, we value new perspectives to drive innovation and connection, and that means valuing diversity. Our inclusive team is filled with teammates from all around the world, working asynchronously across different time zones. We champion the people in our communities working to effect change and think big.

Compensation

We are committed to transparency in our hiring process. The Salary Range for this role is between $50,000 and $75,000 depending on experience, skills, training and organizational needs. Our salary ranges are determined by role, level and location. This compensation range reflects the minimum and maximum for new hire salaries for the position. It is not typical for an individual to be hired at or above the midpoint of the range for their role. Only in rare and exceptional circumstances, where a candidate has the experience, skills and expertise to far exceed those required for the position, will we consider paying above the midpoint of the range for this role.

We offer a comprehensive range of benefits which includes:

• Health and wellness support for our team members and their families including an employee assistance program
• 100% paid health and dental benefits in Canada
• Paid time off
• Easy access to online and phone-based counselling services
• And a remote-flexible work environment.

What We Are About

If you’re on the Cymax Group team, it’s because you have the power to make a change and we are here to support you so that you can do so. We’re committed to an equitable employee experience, opportunity, pay and support for every employee. We value inclusion, regardless of gender identity or expression, race, ethnicity, family or marital status, religion, socio-economic status, veteran status, national origin, age, sexual orientation, education, or ability.

Accessibility

We can provide accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

#LI-Remote

Click Here to Apply

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