Customer Service Representative

Job title: Customer Service Representative

Job description: Customer Service Representative Full Time Career Opportunity

Dufresne Furniture and Appliances is currently seeking a Full Time Customer Service Representative for our Kenora store located at 1077 Railway Street.

As a Customer Service Representative, you will support our guests in store and through the after sales experience.

Dufresne Furniture and Appliances is committed to investing in our team members; we offer:

• Market competitive wages;
• Comprehensive benefits plan, assistance program and excellent employee discounts;
• Employer Sponsored Retirement Savings Plan;
• Career growth and continuous development;
• Respectful working environment with strong company values;
• World class training programs within sales, leadership and more;
• To work at one of Canada’s Best Managed Companies.

As a Customer Service Representative, you will:

• Ensure excellent customer service by responding to our guests’ needs consistent with company standards, culture, and business practices.
• Ensure efficiency and accuracy in relation to:

• guest orders
• guest inquiries (in person/on phone)
• cash and financial management
• Always keeps the customers’ best interest in mind.

As a successful candidate you will have the following:

• High school diploma
• 1 year of experience in a customer service or hospitality environment
• Demonstrated working knowledge of MS Office products.
• Able to work retail hours (days/evenings and weekends required)
• Excellent communication and interpersonal skills
• Able to handle difficult situations diplomatically and professionally

Apply now!

Dufresne Furniture and Appliances welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Click Here to Apply

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