Director, Administrative Solutions

April 23, 2021 Administrative

Job Overview

Job title: Director, Administrative Solutions

Company: Morneau Shepell

Job description: Build a meaningful career

At Morneau Shepell, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 6,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

Director, Group Benefits Administration
Group Benefits Administration
Montreal, Quebec
Permanent, Full-Time

Summary:

Reporting to the Vice President, Administrative Solutions, the director is responsible for client services, performance, and the training and development of your team members.

Through innovation, fresh thinking and creativity, consistently identify and develop solutions that add positive sustainable value to prospective and existing clients, positioning Morneau Shepell as the market leader in Administration Outsourcing.

Responsibility

Responsible for a team of 20 employees. This means being closely involved in staff and career-objectives management.
Represent the Morneau Shepell Outsourcing department in discussions with current and prospective clients
Play an active role in the implementation of new client plans, validate procedures and estimate the human, financial and equipment resources required for a successful system roll-out or stabilisation
Help establish and manage the budget and promote business growth by generating new income opportunities
Proactively identify the specific needs of each client and propose creative and cost-effective solutions to streamline day-to-day management of client benefits program
Play an active role in business development by building strategic relations with our prospective clients and by working closely with client managers to identify cross-selling opportunities
Act as a resource person (leader) for clients and/or projects
Maximize returns from client account by planning and carrying out tasks in an effective and efficient manner within the prescribed timeframe while meeting the general plan and the budget, and client objectives
Take part in the annual organization and planning of the work required for each client; managing tasks and missions
Communicate, specify and adhere to budgets and timelines
Promptly identify any problems related to timelines so they can be addressed
Recommend improvements to the administrative process
Work on a training structure to enhance the knowledge and skills of team members at appropriate times
Mentor a certain number of employees
Oversee the supervision and general professional development of team members
Make sure the workload is reasonable
Participate in employee evaluations
Assist employees with career planning
Clearly communicate performance objectives and expectations to employees

Succeeding as a Director, Group Benefits Administration the following core qualifications and skills:

A minimum of 12 years’ experience in insurance, group benefits or pension plan administration, predominantly in a management role
University degree in a related field or equivalent work experience
Excellent ability to work in a computerized environment and quickly learn new software
Proven communication skills and proficiency with group presentations, whether to external clients or in-house team members, at all hierarchical levels
Strong problem-solving skills, highly analytical and results oriented
Proven analytical and organizational skills, ability to synthesize information, leadership and flexibility in managing multiple projects
Proven analytical and organizational skills combined with the ability to take in information, show leadership and flexibly manage multiple projects
Ability to influence various parties and negotiate with them
Excellent ability to manage and motivate different teams
Bilingual, with excellent oral and written communication skills
Certified Employee Benefits Specialist (CEBS) training an asset

Job Grade: MS7

Fulfilling work that matters

Morneau Shepell is in the business of helping organizations help their people and in the process, we strive to elevate ours.

We’re always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve.

We appreciate the interest of every applicant; however, we contact only those selected for an interview.

At Morneau Shepell, we are committed to putting our people first. Our priority is to optimize the health and productivity of our people. In light of COVID-19, our company continues to monitor the global situation and following local guidance in each of our communities to ensure the health and wellbeing of our employees. Safety is our highest priority, and while the goal is to ultimately return to the office, we are currently working remotely and are connecting with candidates through virtual interviews, recruitment events, and information sessions. We are excited to connect with you virtually, and look forward to receiving your application.

Find your fit with us.

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Expected salary:

Location: Montreal, QC

Job date: Fri, 16 Apr 2021 22:20:33 GMT