Equipment Finance/Leasing Support Associate (Bilingual French and English)

Job title: Equipment Finance/Leasing Support Associate (Bilingual French and English)

Company:

Job description: Equipment Finance/Leasing Support Associate (Bilingual French and English):0000F1UE

Description
HSBC is Canada’s leading international bank – there is no one like us in this market.

Our ability to bring our global experience and perspective to evolving trends and issues in Canada has been a tremendous benefit to our clients. With our offer of unique banking solutions, as well as an extensive global network, no one is better placed to support internationally minded individuals and businesses.

HSBC helps companies and individuals across Canada to do business and manage their finances internationally through three global business lines: Commercial Banking, Global Banking and Markets, and Wealth and Personal Banking.

It’s through this global connectivity that you will find yourself inspired, collaborating with colleagues not just locally but also across continents and cultures.

Commercial Banking
Our global reach and expertise help domestic and international businesses around the world unlock their potential. Our customers range from small and medium-sized firms focused primarily on their domestic markets, through to large companies operating globally. Our services include working capital, term loans, payment services and international trade facilitation.

Key Objectives for Equipment Finance/Leasing Support Associate:
To provide a full range support duties to the team or business, including operational and customer service as required, ensuring deadlines are met. The role holder is expected to ensure they provide a high quality service to their internal and external customers, taking ownership and using their initiative to complete necessary tasks.

Principle Accountabilities:

• Provide excellent customer service at all times
• Work collaboratively with the wider team
• Focus on the end user – the HSBC customers at all times (internal or external)
• Own and resolves issues with all stakeholders or customers and escalate where appropriate
• Follow up and maintain insurance
• Prepare correspondence to client and Financial Institutions
• Prepare and discharge Personal Property Security Act registrations
• Deal effectively and efficiently with external Suppliers, as required
• Fully understands the media policy and how this applies to their role
• Acts as a role model for our Group Values and behaviours (Open, Connected, Dependable), supporting colleagues and customers to deliver superior customer service through these values.
• Acts a as mentor to assist new joiners as required
• Provides training to new joiners/junior employees as required
• Values diversity amongst team
• Good, flexible, proactive and enthusiastic team player
• Live the Group Values
• Promote an environment that supports diversity and reflects the HSBC brand.
• Maintains HSBC internal control standards
• Awareness of all elements of Operational Risk & Compliance associated with the role in
• As appropriate, participation in technical and soft skills training
• Ensure that all employees are aware of and effectively identify and manage applicable money laundering (ML), terrorist financing (TF), sanctions and reputational risks.
• Complete other responsibilities, as assigned.

#li-Allegis #LI-KR1

Qualifications
Knowledge & experience / Qualifications:

• Minimum 1 year relevant experience working in an administrative role or team
• Insurance policy review experience
• Knowledge of PPSA (Personal Property Security Act)
• Excellent planning and organisational skills with experience of working under pressure
• Excellent communication skills in French and English
• Strong accounting skills highly desired
• Proven ability of using their initiative
• Ability to prioritise workload effectively
• Thorough understanding of bank and departmental procedures, functions and activities
• Experience of having worked in a Corporate environment
• Good computer and IT skills, including all Microsoft packages i.e. Word and Excel

HSBC Proud
As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC Canada is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

If this is not the ideal role for you, we invite you to sign up to our so that we can update you about job opportunities and career events in your area of interest. We are always looking for people with purpose and ambition who can help us build the bank for the future.

We encourage all Indigenous peoples of North America and Persons with Disabilities to self-identify in their applications. In addition, we invite you to reach out to Matt Woods, our Diversity Recruitment Relationship Manager at for support during the selection process.

Expected salary:

Location: Toronto, ON

Job date: Thu, 21 Jan 2021 06:44:33 GMT