ERP Consultant Construction (Hybrid work/office anywhere in Canada)

Job title: ERP Consultant Construction (Hybrid work/office anywhere in Canada)

Job description: What do you think of when you hear the name MNP? Most likely tax and accounting, but as one of Canada’s largest consulting organizations, we’re so much more! We’re also serious about technology.

Make an impact with MNP Digital, within Digital Solutions as ERP Consultants (Construction). This diverse team of tech-savvy problem solvers has the expertise and delivery depth across customer platforms, applied data & analytics, applications & cloud and business platforms solutions. Regardless of the underpinning technology, our team members understand clients’ unique needs and embrace the possibilities that technology brings to an evolving business landscape. Customer preferences are evolving at a rapid pace. As a trusted advisor, you will design solutions to meet those needs, engage customers in expected as well as new ways, gather, secure and organize meaningful insights, translating them into meaningful action, an incredible client experience, improved sustainability and optimized performance while reducing costs and enhancing growth.

At MNP Digital, we’re a team of highly skilled and creative thinkers that continuously support and learn from each other. We pride ourselves on translating our clients’ challenges into real results by leveraging technology – and that all starts with having the right people to deliver. We’ve created an environment where you’ll continuously grow, always have a voice and collaborate on work that’s meaningful and fulfilling. If you’re ready to take your career into your own hands, you’ve come to the right place.

MNP Digital offers candidates the option of a hybrid home/office work environment which provides flexibility to be based anywhere in Canada.

Responsibilities

Implementation and support of Acumatica ERP platform for new/existing clients by:

You will work as an integral part of the MNP ERP implementation team in delivering turn-key implementations for our clients with the aim of creating an extraordinary client experience.
Work closely with clients to determine their needs for an effective information system solution;
Objective analysis and documentation of clients’ business needs, requirements, strategic goals, and business process realignment.
Recognize and address gaps by assisting with customized solutions sets;
Assist in determining requirements for projects, assess environments and develop blueprint documents, design specs, statements of work, and project schedules;
Design, configure, and implement systems and processes that meet client needs;
Work in a collaborative team environment providing training and ongoing technical support to clients;
Build and maintain strong customer relationships ensuring superior customer service.
Supporting the client in the identification and analysis of gaps (if any) and ensuring resolution of such gaps, which may involve coordinating with the MNP Dev and/ or IT Support teams
Conducting/co-coordinating data migration, resolving any problems encountered or escalating as required
Overseeing the “go live” process
Monitoring progress against scheduled timeframes throughout the implementation
Keeping the project team up to date on the project’s progress throughout and escalating issues as appropriate with recommendations/ solutions.
Ensuring project deliverables are met as described in the Scope Document and the project is within budget.
Ensuring all project-related documents are maintained
Effectively manage customer expectations keeping them informed of the project status as appropriate
Individually learning and training oneself on new modules, add-ons and new software
Demonstrating an understanding of the End-to-End life cycle of an ERP Implementation Project
Achieving and maintaining certifications for the ERP product you will be working with

Manage customer support in coordination with other departments:

Ensure customer support is handled promptly and effectively
Follow up and coordinate with other departments
Ensure adherence to agreed-upon client support procedures
Monitoring log of client support issues
Escalate and follow up on outstanding client support issues
Prioritize and work on multiple projects and take responsibility for all communication to various stakeholders

Manage and grow client relationships:

Secure role as the Primary Relationship Manager (PRM) with client
Ensure all customer relationships are “referenceable.”
Communicate effectively and engage with the customer

Skills and Experience

A minimum of 5 years experience implementing and supporting ERP applications
Solid understanding of Construction Finance and Project accounting
Acumatica Experience is considered a vital asset
Bilingual French is regarded as a strong asset
Completion of a Bachelor’s Degree in Management Information Systems, Business Administration, Accounting or other related fields (or equivalent experience)
Knowledge of all functional areas of ERP systems with specialized knowledge and experience in the finance area, along with a

…

solid understanding of related business processes in other operational areas.
CPA designation is considered an asset;
Strong business acumen;
Goal-oriented with strong organization and time management skills;
Strong written and verbal communication skills;
Ability to prioritize and meet deadlines;
Excellent relationship-building skills, consultative advisory ability;
Demonstrated problem solver
Proven success training others to develop knowledge and technical competency
Superior oral and written communication skills
Professional experience in Technical Analysis, System Implementation and System Optimization
Some travel may be required

MyRewards@MNP

More than a paycheque, MNP is proud to offer customized rewards for our team members. With a focus on health and wealth, we provide an extensive list of benefits that support our unique culture and foster work-life integration.

Our MyRewards@MNP program offers benefits that allow you to thrive at work and outside of the office. Be rewarded with generous paid time off including 4 personal days, firm sponsored social events, a group pension plan with 4% matching contribution, voluntary savings products, bonus program eligibility, a wellness subsidy, health and dental benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, learning opportunities through MNP University, a flexible ‘Dress For Your Day’ environment and more!

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MNP

MNP est l’un des plus importants cabinets de comptables agréés et de services-conseils au Canada, offrant des conseils personnalisés à ses clients en matière de comptabilité, de fiscalité et de services-conseils. Avec une portée nationale et…

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