Inside Sales Representative, Automotive (Contract)

Job title: Inside Sales Representative, Automotive (Contract)

Job description: Requisition ID: 25383

Do you want to work at one of Canada’s Top 100 Employers? We’re looking for people who are driven by excellence to work with innovative technology to create the material tomorrow’s world will be made of.

At ArcelorMittal Dofasco, we play a key role in North America’s advanced manufacturing supply chain working with the top automotive, energy, packaging, and construction brands to develop lighter, stronger and more sustainable steel products – from cans to cars.

We are at the forefront of the steel industry with a plan to change the way we make steel to significantly reduce GHG emissions in the short term, while reaching net zero before 2050. Ours will be the first integrated steelmaking site in the world to make this transformation and it will happen by 2028. Our global company is leading the world with significant decarbonization projects in North America and Europe and our site is key to this plan.

ArcelorMittal Dofasco is Hamilton’s largest private sector employer with more than 4,500 employees, shipping 4.5 million net tons of high quality flat carbon steel annually. Our iconic tagline “Our Product is Steel. Our Strength is People. is a true expression of our belief that our people are our competitive advantage.

ArcelorMittal Dofasco

Commercial Automotive

Inside Sales Representative

(12-month Contract)

Overall Responsibility:

• Manage a group of customer accounts within a market segment by supporting a broad range of customer service needs in support of department goals.
• Collaborate with various departments within the company, communicate with various levels of management and work towards developing and maintaining good customer relations.

Accountabilities:

• Solicit and accept orders to meet a sales plan or forecast as directed by management. Provide feedback where the plan cannot be met.
• Book orders into our order entry system in a timely fashion. Validate orders against customer purchase orders to ensure correct price, dimensions, specifications, etc. Appeal delivery dates as required.
• Monitor customer inventory levels and take appropriate actions.
• Monitor customer shipping performance and communicate need for elevated actions internally and externally as required.
• Proactively identify and effectively address all customer needs.
• Respond to customer inquiries regarding price, delivery and capability.
• Exchange information and collaborate with internal stakeholders to resolve customer order issues.
• Gather, document and communicate relevant customer business issues (competitive information, market intelligence, pricing, threats & opportunities).
• Provide Commercial expertise to cross-functional teams as required.
• Maintain and update training/desk reference documentation.
• Support the induction process and On Job Training (OJT) for new ISRs.

Education & Accreditation:

• Minimum Bachelor’s Degree with up to 3 years of job-related experience is required.
• University Degree in Business is an asset.

Knowledge:

• General knowledge of business drivers and fundamentals is required.
• General knowledge of company’s operations, products and processes is required.

Skills:

• Excellent organizational skills are required.
• Excellent interpersonal and communication skills are required.
• Bilingual (English / French) in both verbal and written forms is considered an asset
• Very good negotiating skills are required.
• Intermediate personal computer, standard corporate software applications and applicable systems skills are required.
• Must be a team player.

Work Environment:

• Office environment.
• This position is currently eligible for remote work due to the Covid-19 pandemic. In the future, this position may be eligible to work remote on an ad hoc or part time basis.

Hours of Work:

• Days, Monday to Friday with extended hours as required due to periods of peak workloads.

We would like to thank all those who apply in advance since only applicants selected to complete an online assessment will be contacted.

ArcelorMittal Dofasco is an equal opportunity employer and encourages all qualified candidates to apply and we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process. If you require accommodation, we will work with you to meet your needs.

Click Here to Apply

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